All Services

Artificial intelligence solutions

We specialize in artificial intelligence (AI), machine learning (ML), and generative AI solutions to help you transform your business.

Artificial intelligence in business: Redefining how we work

Across industries, enterprise leaders are under pressure to reinvent business processes with AI-fueled innovation. But they often struggle to identify high-ROI use cases and make informed decisions to drive adoption at scale. Our AI/ML and insights solutions are technology agnostic and designed keeping your business goals in mind. What's more, we offer governance models to ensure your data is trustworthy and free from biases.

From advisory and strategy consulting services to developing complex AI solutions, we enable full-stack AI/ML and machine learning operations (MLOps) implementation at scale. For example, we help you embed generative AI capabilities to harness and process data, create insights, and deliver outcomes at speed.

Our responsible AI framework integrates controls and governance metrics to future-proof your AI investments. And through our robust partner ecosystem, we accelerate your journey from data and insights to action and outcomes.

We have more than 20 years of experience running thousands of processes for Fortune 500 companies. Our global team of more than 22,000 data and analytics specialists is ready to show you what's possible when you place AI at the center of your organization.

Our impact

Generative AI

Deliver rapid innovation and enterprise value with generative AI and large language models (LLMs) by taking a responsible AI approach.

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Learn how to unlock the power of generative AI to transform your business

Generative AI: What it means for the enterprise and how to get started

Discover how gen AI is already transforming enterprises and learn best practices for getting started.

READ OUR POINT OF VIEW

Insight hero generative ai what it means for the enterprise and how to get started

Our approach

Our comprehensive suite of AI/ML capabilities involves setting up the foundation for advanced technologies like generative AI, from building robust technology stacks to embedding frameworks for ethical innovation. This approach allows your organization to quickly and effectively develop, implement, and launch innovative solutions that drive business growth and competitive advantage.

AI at scale

Full-stack AI applications with DataOps, MLOps, and Responsible AI

AI-enabled autonomous processes

Automate, optimize, and redefine business processes and operating models

AI-driven insights

Drive better decisions with descriptive and predictive analytics

AI for operations

Transform operations and modernize applications

Our solutions

AI has the power to transform business outcomes and enhance customer experiences. Our technology capabilities and expertise go beyond specific functions or industries, putting people at the heart of everything we do.

Responsible AI

Use our responsible AI framework to create and implement fair and ethical AI and ML solutions. Plus, our AI center of excellence (CoE) connects diverse groups of custodians who can oversee the development of artificial intelligence from start to finish.

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AI/ML advisory and strategy consulting

Discover high-ROI opportunities by developing a clear implementation roadmap, using strategies and techniques that result in long-term competitive advantages.

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Full-stack AI/ML implementation

Develop production-ready solutions with our specialized skills in structured machine/deep learning, computer vision, natural language processing (NLP)/text mining, forecasting/optimization/simulation, and conversational AI.

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MLOps readiness assessment and roadmap

Find out if your business is ready to implement artificial intelligence across your enterprise by evaluating factors like technology, talent, process, data, and leadership buy-in.

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MLOps advisory and implementation

Evaluate your readiness to implement MLOps. Transform MLOps implementations from minimally viable products (MVPs) to full-scale with proven assessment frameworks and a right-fit tech stack.

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AI/ML blueprint strategy

Our cross-functional experts partner with your team to build the foundation for long-term innovation and business transformation.

Data-Tech-AI

Discover how our Data-Tech-AI services propel innovation, empowering people to work better and smarter.

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Analytics Maturity Meter (AMM)

We offer a multidimensional framework to measure your organization's data and analytics maturity, finding opportunities to improve your analytics capabilities.

Advanced analytics CoE managed services

Optimize business performance and commercialize data opportunities – build and deploy analytics models, manage analytics infrastructure, generate business insights, and create a governance structure through our analytics centers of excellence.

Why Genpact

We redefine how organizations operate in the digital age. From transforming business models using automation to building new solutions with artificial intelligence, machine learning, and generative AI, we use technology to make the world work better for people.

Data-driven decision making

Data today is fueling strategic decision making everywhere. Successful enterprises are using data-driven insights at scale to stay competitive and thrive.

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Insight hero data driven decision making

"Genpact, with its analytics expertise and solutions, delivers the insights CIOs and other senior leaders require to better connect with customers, build new products, and drive sustainable growth."

VISHAL GUPTA VICE PRESIDENT, EVEREST GROUP

300 +

global clients

+ 20 %

top-line growth

+ 70 %

productivity gains

How we think

Every organization aspires to become a data-driven enterprise. With AI at the core, we turn data into insight and insight into action – essential for business resilience and growth.