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An AI-powered customer service solution for Amazon device customers
Amazon collaborated with Genpact, leveraging its Cora ContactUs.ai CXM framework to create an end-to-end solution for out-of-warranty Amazon devices.
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Reinventing customer care with AI: Increased revenue and happier customers
Adopting a joined-up, AI-first approach across the customer care value chain can deliver results across the whole enterprise. Deliver a total experience.
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From toggling tediously between systems to achieving whole-person care
Learn why adopting a single engagement platform can help healthcare providers transform case management into a function that enables whole-person care.
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