We can create a world-class customer experience (CX) with our CX transformation strategy rooted in industry expertise. Our multidisciplinary teams help companies reimagine experiences for employees, customers, and partners to uncover a competitive advantage. Let us help your business thrive.
We have the unique blend of experience, technology, industry, and operational expertise your business needs to thrive. With Rightpoint, a Genpact company, we help leading brands unlock competitive advantage with experience.
Fueling business transformation through automation
Genpact helped Element Fleet improve customer satisfaction by 33% and save 44,000 employee work hours with automation. Learn how.Read more
A global beauty giant reimagines its e-commerce strategy
Rightpoint, a Genpact company, partnered with SalonCentric to reimagine its online user experience (UX) for a global network of distributors.Read more
How we think
To succeed in the experience economy, organizations need to prioritize customer experience management. Read our latest insight and advice on how companies can deliver the service and experience customers, employees, and partners expect when they need it.