We can create a world-class customer experience (CX) with our CX transformation strategy rooted in industry expertise. Our multidisciplinary teams help companies reimagine experiences for employees, customers, and partners to uncover a competitive advantage. Let us help your business thrive.
We have the unique blend of experience, technology, industry, and operational expertise your business needs to thrive. With Rightpoint, a Genpact company, we help leading brands unlock competitive advantage with experience.
Intelligent production support for a multinational investment bank
This investment bank can now predict and proactively respond to client issues thanks to an AI-powered, self-learning, production support solution.Read more
Future-proofing compliance with cloud
A pioneer in online investing not only meets but exceeds due diligence requirements, while saving millions of dollars on its compliance program. Learn how.Read more
Transforming collections and contact centers with cloud
Explore how this healthcare device manufacturer controls costs, empowers employees, and creates better ways to do business with AWS cloud.Read more
How we think
To succeed in the experience economy, organizations need to prioritize customer experience management. Read our latest insight and advice on how companies can deliver the service and experience customers, employees, and partners expect when they need it.