About Genpact
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Featured Insights
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Agentic intersourcing: A new approach to navigating uncertainty
Six principles for success with AI and analytics
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Digital Services
Business Services
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Check out our curated collection of business, industry, and technology perspectives
Transform experiences, trust, and customer success with data-driven insights and AI
HFS names Genpact a market leader in customer experience services. Read the report
An AI-powered customer service solution for Amazon device customers. Read the case study
Transform the sales value chain and customer engagement with AI and data-driven insights
Deliver personalized, safe experiences with sharper customer insights and online safety
Rethink distribution and monetization models to win subscribers and advertising dollars
Connect with audiences and improve UX with data-driven insights and intelligent operations
Leader
Data Science, Data Engineering, and Data Management, 2023
Trust and Safety Services, 2023
Financial Crime and Compliance Services, 2024
Customer Experience Services, 2024
Featured thought leadership
How trust and safety and financial crime teams are uniting to combat online payment risks and protect platforms' users and brand reputation.
Protect users, businesses, and brands through positive online experiences across platforms
Accelerate customer success and loyalty through data-driven marketing and sales
We offer digital platform solutions to help companies refine their software and platforms operations and build a better world for their customers.
Revenue-boosting contract management for a cloud computing firm. Read more
An AI-powered customer service solution for Amazon device customers. Read more
Dropbox cuts its procurement cycle by 50% and counting, with Genpact and ServiceNow. Read more
Reinventing customer care with AI: Increased revenue and happier customers. Read more
How to scale profitable SMB sales: A Google Ads case study. Listen now
Future-proofing trust and safety compliance. Read more
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