Software and digital platforms

Fuse the power of digital and data with the right operating model to grow at speed and scale

software and digital platforms
software and digital platforms

On-demand and marketplaces

Reimagine operations, delight customers, and power growth

Cloud and SaaS providers

Build the operational foundations for rapid growth and exceptional customer experiences

Social media, advertising platforms, and gaming

Connect with your target audience and improve user experience with data-driven insights and intelligent operations

E-commerce

Increase sales and customer loyalty by streamlining supply and transforming customer experiences

Awards and accolades

Gartner

Visionary

Data and analytics service

2021

Everest Group

Leader

Content moderation services

2021, 2022

Forrester

Strong performer

Customer Analytics Services

Q3, 2021

HFS

#5

Overall Top 10: Employee Experience Services

2022

Operational excellence

We deliver next-generation operations, sales, and customer engagement to support hyper-growth, agility, compliance, and financial fidelity.

Why Genpact

We have committed to helping businesses make the biggest possible impact in the world.

featured-improving-customer-care-during-a-global-crisis.jpg

Improving customer care during a global crisis

We helped a global technology provider pivot to a remote workforce in 24 hours to keep employees safe and customers happy.
READ THE CASE STUDY
featured-revenue-boosting-contract-management-for-a-cloud-computing-firm.jpg

Revenue-boosting contract management for a cloud computing firm

Genpact unearthed nearly $50 million in leakage for one as-a-service provider by providing a crystal-clear picture of its customer contract environment.
READ THE CASE STUDY
featured-fast-seamless-quoting-for-a-fortune-500-firm.jpg

Fast, seamless quoting for a Fortune 500 firm

We evaluated our client's renewals quoting system, isolated the issues, and designed and deployed a solution that addressed those challenges and more.
READ THE CASE STUDY
Statistics genpact

12,000 +

industry experts

15 +

delivery locations

38 +

languages

How we think

By fusing the power of digital and data with the right operating model enabling our clients to adapt at speed, scale and meet their evolving needs.