Everest Group names Genpact a leader in trust and safety
Report highlights Genpact's strong policy expertise, AI capabilities, and Global Command Center
Leading research group Everest Group has named Genpact a leader in its 2022 Trust and Safety – Content Moderation Services report, recognizing Genpact's vision, capability, and market impact as a trust and safety service provider.
Genpact's strengths in creating a robust ecosystem of internal talent, external partnerships, and an innovative hub for developing policy management contributed to its leader position for the second consecutive year.
"Serving multiple industries, Genpact has expertise in handling sensitive content types," said Abhijnan Dasgupta, Practice Director, Everest Group. "Genpact's capabilities in offering transformation services to its clients, combined with its dedicated investments in technology that help turn data into informed decisions, contributed to its positioning as a Leader in Everest Group's Trust and Safety PEAK Matrix 2022 Assessment."
Genpact continues to innovate in this space by combining domain, technology, and Lean and Six Sigma expertise to protect users and enhance client operations: