Healthcare

Make the shift to value-based care and interconnected healthcare with data and analytics

Redefining patient care

We're realizing the vision of connected healthcare with payers, providers, pharmacies, and health-tech firms to improve patient experiences and reduce costs. Explore how we deliver value with our skills in analytics and advanced technologies and deep healthcare knowledge.

Your challenges, our solutions

Solutions
Services

Clinical Case Management with ServiceNow

Genpact and ServiceNow streamline case management to improve patient care quality

Healthcare Decision Intelligence

How analytics transforms healthcare across the payer, provider, and pharmacy value chain

Healthcare Solutions

Put patients at the heart of healthcare with solutions that deliver better outcomes

Revenue Cycle Management

Leverage AI-powered solutions to transform revenue cycle management

Artificial Intelligence Services

Redefine how you work with artificial intelligence, machine learning, and generative AI

Customer Care Services

Utilize AI-powered care for happy, loyal customers

Data and Analytics Services

Turn your data into insights and meaningful outcomes with advanced analytics and AI

Finance and Accounting Services

Build growth, agility, and financial resilience for a sustainable future

Real value for our clients

See how we're using advanced technology to help top healthcare companies grow and deliver patient value.

View all case studies

Happy excited office colleagues in stylish outfits talking about work when walking over street in summer

Customer experience

Bupa + Genpact – a successful marriage. Watch the case study

While holding a prescription medication container, an unrecognizable senior man video chats with a female doctor. The man is asking quesitons about his medication.

Customer experience

Putting patients first with a new digital healthcare site experience. Read more

Shot of a group of medical professionals having a meeting together inside a boardroom at a hospital

Cloud

Transforming collections and contact centers with cloud. Read more

People working on two computers side by side

Analytics

Revealing better ways to do business with agile analytics. Read more

Business colleagues sitting at conference table seen through glass wall. Multi-ethnic coworkers are discussing in board room at office. They are planning strategy.

Cloud

A single pane of glass for multi-cloud management. Read more

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A leader in the healthcare industry

Leader

Life Sciences Digital Services for Mid-Market Enterprises PEAK Matrix® Assessment, 2024

Leader

Life Sciences Regulatory and Medical Affairs PEAK Matrix® Assessment, 2024

Enterprise Innovator

HFS Horizons Report on Life Sciences Services, 2023

Major Contender

Healthcare Payer Operations PEAK Matrix® Report, 2023

Point of view

Data-driven transformation drives better population health management

Digital transformation, analytics, and innovation in population health management are reducing costs and increasing equity across healthcare.

AI enhances patient, clinician experience

By applying artificial intelligence to coding and billing, healthcare providers can dramatically improve experiences for both patients and clinicians.

READ THE BLOG

Female medical practitioner reassuring a patient

Article

AI and analytics in healthcare: Bringing back humanity with technology

AI and analytics in healthcare is enabling providers to improve patient outcomes and health equity and even secure the holy grail of interoperability.

READ THE ARTICLE

Analytics

Data-driven transformation drives better population health management
AI enhances patient, clinician experience
AI and analytics in healthcare: Bringing back humanity with technology

An expert in healthcare

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Who We Are