Banking and Capital Markets | Genpact

Banking and capital markets

Enabling financial services firms to win in the digital economy, better serve customers, and be the future of banking

banking and capital markets

Automotive finance

Bringing auto finance into the future

Capital markets

Bolster your capital growth

Commercial banking

Faster loans, happier customers

Consumer banking

When it comes to retail banking, customer centricity is everything


Sustainable growth in digital financial services


Empowering cards and payments companies to scale with confidence

Private equity

Enterprise value – delivered

Genpact in banking: winning in the digital economy

Awards and accolades

We lead in what we do. Many annual rankings and major research organizations recognize our ability to blend process, data, technology, and industry expertise to curate and deliver innovative solutions for the banking and capital markets sector.

Everest Group PEAK Matrix


Financial Crime and Compliance Operations Services

2021 - 2024

Everest Group PEAK Matrix


Banking Operations

2019 - 2023

ISG Provider Lens™


Customer experience services


HFS Research

Enterprise Innovator

Cards and payments services


Become an instinctive bank

Three macro trends are having a major impact on the world and banking. See how successful banks are connecting, predicting, and adapting while adopting digital technologies, enabling them to transform into instinctive enterprises.

Download the report About

Why Genpact

Over 200 of the world's leading global banks and financial institutions work with Genpact as a transformation partner. We help scale and transform your operational processes, navigate digital innovation, and create the best operating model for your commercial objectives.

How we think

Tap into our latest thought leadership.

From wasted moments to the moments that count

Our innovation and industry knowledge allows financial institutions to anticipate customer needs, reduce fraud, and deliver seamless experiences, allowing people to focus on what matters most.