Banking and capital markets

Win in the digital economy with technology and analytics for exceptional customer service

How analysts rank us

Leader

Banking Operations, 2023

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Enterprise Innovator

Cards and Payments Services, 2023

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Leader

ISG Provider Lens™ Report for Customer Experience Services, 2023

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Leader and Star Performer

in Financial Crime and Compliance

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Featured thought leadership

Banking on change: Westpac and Genpact on the role of generative AI in banking

Westpac's Andrew Macey, COO of HR services, shares his insights on the opportunities and challenges for generative AI in banking.

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AI

Featured services

Risk and Compliance Services

Elevate risk management to meet ever-evolving regulatory compliance and business needs

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Customer Care Services

Utilize AI-powered care for happy, loyal customers

The issue should be resolves now

Embracing the power of analytics, automation, and AI, Genpact is accelerating digital transformation and experience design

Sahil Chaudhary,

PRACTICE DIRECTOR, EVEREST GROUP

Everest Group

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