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Banking and capital markets

Enabling financial services firms to win in the digital economy, better serve customers, and be the future of banking

banking and capital markets
banking and capital markets

Automotive finance

Bringing auto finance into the future

Capital markets

Bolster your capital growth

Commercial banking

Faster loans, happier customers

Consumer banking

When it comes to retail banking, customer centricity is everything

Fintech

Sustainable growth in digital financial services

Private equity

Create value in your portfolio companies quickly and proactively

Genpact in banking: winning in the digital economy

Awards and accolades

We lead in what we do. Many annual rankings and major research organizations recognize our ability to blend process, data, technology, and industry expertise to curate and deliver innovative solutions for the banking and capital markets sector.

Everest Group PEAK Matrix

Leader

Banking Operations

2022, 2021, 2020, 2019

Everest Group PEAK Matrix

Leader and Star performer

Financial Crime and Compliance Operations Services

2022

HFS Research

#1

Banking Financial Services Formidable Challengers

2021

NelsonHall

Leader

Banking Managed Services

2020

Become an instinctive bank

Three macro trends are having a major impact on the world and banking. See how successful banks are connecting, predicting, and adapting while adopting digital technologies, enabling them to transform into instinctive enterprises.
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Why Genpact

Over 200 of the world's leading global banks and financial institutions work with Genpact as a transformation partner. We help scale and transform your operational processes, navigate digital innovation, and create the best operating model for your commercial objectives.

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Santander UK boosts customer satisfaction by 5% in just one year

Santander UK used a new operating model and digital technologies to boost customer satisfaction by 5% and productivity by 25% in just one year. Learn more.
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Accelerating a global bank's earnings release

Read how Genpact helped an investment bank redesign its financial close processes to enable faster earnings reporting to the street more efficiently.
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Intelligent production support for a multinational investment bank

This investment bank can now predict and proactively respond to client issues thanks to an AI-powered, self-learning, production support solution.
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Statistics genpact

+ 25,000

experts and consultants

+ 200

global financial services clients

30

global delivery centers

How we think

Tap into our latest thought leadership.
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  • New business models

Digital Financial Services Playbook

READ THE ARTICLE
  • Change management

Banking on change: A podcast on key trends changing the banking landscape

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  • AI and data analytics

Generative AI: What it means for the enterprise and how to get started

Read more
  • New business models

How auto lenders and commercial banks can gain a competitive edge

Read more
View more insights

Enabling financial services firms to work better for people

  • Growth

Genpact enables financial services firms to achieve growth and efficiency, fight financial crime, build seamless processes, and create delightful experiences.

Learn more
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From wasted moments to the moments that count

Our innovation and industry knowledge allows financial institutions to anticipate customer needs, reduce fraud, and deliver seamless experiences, allowing people to focus on what matters most.
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