Commercial banking

Enhance insights, accelerate decisions, and improve experiences with an AI-first approach

Female Data Center IT Technician Standing at the Server Rack Corridor with Laptop Computer. She is Visually Inspecting Something while Looking at the Screen. Night Office Concept

Everest Group names Genpact a leader in financial crime and compliance operations. Read the report

Transform banking with AI: Revolutionize relationships and decisions with digital innovation

Whether it's loans and financing or data-driven customer insights, our commercial banking services help create personalized experiences, protect your assets, and streamline processes using advanced technologies.

Your challenges, our solutions

Solutions
Services

Asset Finance Servicing

Leverage generative AI to optimize servicing, collections, and elevate customer experience

Commercial Banking Operations

Transform customer experiences and scale your business with data, AI, and managed services

Commercial Lending Solutions

Modernize your end-to-end lending lifecycle for an exceptional customer experience

Data and Analytics Services

Turn your data into insights and meaningful outcomes with advanced analytics and AI

Financial Crime Risk Management Services

Protect your customers, institution, and community from financial crime

Financial Risk Management Services

Improve risk controls to strengthen risk management and reduce exposure

Technology Services

Develop a lean digital core and modernized tech stack for a customer-centric enterprise

Real value for our clients

Explore how we deliver real value to commercial banks around the world. Partner with us.

View all case studies

Analysing graphs. Young businessman in formal clothes is in office with multiple screens. Conception of exchange and money.

Resilience

Protecting business continuity with ServiceNow. Read more

Blonde Woman Working on Her Computer with Display Shows Neural Network, Artificial Intelligence Simulation, Programming Language of Coding. Future Technologies

Intelligent automation

Banking on process mining for a better customer experience. Read more

Serious, business meeting and people with laptop for performance review, communication and feedback. Corporate team, man and woman with computer in office for discussion and collaboration on project.

Risk

Boosting sanctions screening efficiency with generative AI. Read more

Resilience

Protecting business continuity with ServiceNow. Read more

Intelligent automation

Banking on process mining for a better customer experience. Read more

Risk

Boosting sanctions screening efficiency with generative AI. Read more

Teaser 1
Teaser 1
Teaser 1

A leader in the commercial banking industry

Leader

Banking Operations, 2023

Leader

ISG Provider Lens™ Report for Customer Experience Services, 2023

Leader

Generative Enterprise™ Services, 2023

Podcast

How generative AI is changing the face of financial services

Jim Marous, host of Banking Transformed, catches up with Genpact's Anu Sachdeva to discuss how generative AI is changing the face of financial services.

LISTEN TO THE PODCAST VIEW ALL INSIGHTS

Female broadcaster interviewing her guest in a studio

Point of view

How to get bank executives to back digital transformation

How do you get your executive leaders on board with your vision for digital transformation? Hear tips from chief data leaders at ING, BMO & State Street.

Watch the video

Serious middle aged businesswoman talks at group board executive meeting, confident mature old female leader speaking discussing work offers solution negotiating with partners at corporate briefing

Change management

Blog

How auto lenders and banks can gain a competitive edge

M&A activity in the US banking industry and the growing adoption of EVs are changing the landscape for banks and auto lenders. Learn how to stay ahead.

READ THE BLOG VIEW ALL INSIGHTS

New business models

Insight 1
Insight 2
Insight 3

An expert in commercial banking is a click away

let's talk

Brief

Point of view

Genpact Intelligence

Commercial banking