Consumer goods and retail
Integrated, intelligent operations that forecast and act on fast-changing consumer needs
Retail industry
Transformation that drives customer engagement
Consumer goods industry
Making the consumer connection
Making the consumer connection
Awards and accolades
Everest Group PEAK Matrix
Leader and star performer
Advanced Analytics and Insight
2022
Everest Group PEAK Matrix
Leader and star performer
Supply Chain Management BPS Service Provider
2022
HFS Research
#1
Finance and accounting outsourcing
2020
Instinctive enterprise
Explore how CPG and retail companies must connect, predict, and adapt using AI as their neural wiring to succeed in this changing world as they shift from running supply chains to creating supply brains.
Why Genpact
Maximize competitive edge in a modern, consumer-driven economy.
5
of the top 10 global retailers are our clients
+500K
SKUs managed
$72+
billion consumer goods transactions processed each month
How we think
- AI and data analytics
Drive profitable growth during times of economic uncertainty with generative AI
Read the point of view- Growth
The consumer goods and retail playbook
Only 6% of consumer goods and retail executives say their companies focus on all the right initiatives. We explore how industry leaders are responding to macro and industry-specific trends to create a playbook that help companies thrive.
Making the consumer connection
Genpact enables consumer goods organizations to reshape their operations around the consumer and focus on growth and innovation. We embed AI, automation, and analytics to predict what consumers want and create experiences that consumers value.
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Data and analytics
Accelerate your digital transformation journey with advanced analytics and AILearn more -
Intelligent automation
Connect people, processes, data, and technology with intelligent automation services for better ways to do businessLearn more -
Experience
Put the needs of employees, customers, and partners at the heart of your digital transformation strategyLearn more -
Supply chain management
Genpact has more than 20 years of experience in global supply chain management. Explore our solutions that span planning to aftersales services.Learn more -
Sales and commercial
See how our sales and commercial operations services help clients deliver impressive customer success across all touchpoints in the sales life cycle.Learn more -
Sourcing and procurement
Grow profits, mitigate risk, and transform spend management with our strategic sourcing and procurement servicesLearn more