Consumer goods and retail

Integrated, intelligent operations that forecast and act on fast-changing consumer needs

consumer goods industry
consumer goods industry


Transformation that drives customer engagement

Consumer goods

Making the consumer connection

Awards and accolades

Everest Group PEAK Matrix

Leader and star performer

Advanced Analytics and Insight


Everest Group PEAK Matrix

Leader and star performer

Supply Chain Management BPS Service Provider


HFS Research


Finance and accounting outsourcing


Instinctive enterprise

Explore how CPG and retail companies must connect, predict, and adapt using AI as their neural wiring to succeed in this changing world as they shift from running supply chains to creating supply brains.

Why Genpact

Maximize competitive edge in a modern, consumer-driven economy.


Refreshing F&A capabilities for a beverage bottling giant

How Genpact put new fizz into old processes
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Fixing performance management for a snack food giant

How we helped a multinational snack food company capture real-time insights into business performance through data engineering and advanced visualization.
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An intelligent new trade promotions system for a CPG giant

How AI makes contracts and invoicing painless—and delivers insights, to boot
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Statistics genpact


of the top 10 global retailers are our clients

+ 500 K

SKUs managed

$ 72 +

billion consumer goods transactions processed each month

How we think

Consumer product and retail companies need to predict fast-changing consumer needs and deliver valuable experiences. Genpact transforms business operations to achieve this and more.