Genpact: Leading in ISG Provider Lens™ 2023 F&A Report
  • Report

Genpact a leader in the ISG Provider Lens™ report for finance and accounting services

Acknowledged for our deep finance and industry expertise and technology transformation capabilities

A top-tier market leader in F&A services across all towers

Leading global technology research and advisory firm ISG (Information Services Group) has positioned Genpact among the top two service providers in the leader quadrant of its 2023 ISG Provider Lens™ report for finance and accounting (F&A) outsourcing services.

We're proud to be rated a top market leader across all four quadrants – order to cash, procure to pay, record to report, and financial planning and analysis. The assessment acknowledges our relentless innovation, technical prowess, deep domain expertise, industry-specific solutions to deliver digital transformation, and ability to empower organizations with data-led insights and strategic decision-making capabilities.

The report further states that enterprises are actively looking for service providers who offer more than just traditional F&A services. They're seeking valuable business partners who can support their finance transformation efforts with innovative technology and deep functional knowledge. In addition, they're needing solutions for industry-specific challenges to improve finance operations and support sustainable growth.

Watch Namratha Dharshan, Chief Business Leader, ISG India Research, articulate why Genpact is a top-tier market leader in the 2023 ISG Provider Lens™ report on finance and accounting business process services.

Procure to pay (P2P)

Genpact's scalable and flexible P2P solutions cater to clients' evolving needs, allowing for easy customization to handle changes in transaction volumes while integrating seamlessly with existing systems. This offering provides e-invoicing solutions and uses AI and machine learning for faster exception resolution, all aimed at optimizing cash flow performance.

Order to cash (O2C)

Our strengths in the O2C space include deep functional and industry expertise, strong partnerships, and digital assets, which allow us to create innovative and effective solutions. We work with a wide range of clients worldwide, providing tailored solutions that meet their specific needs and deliver valuable results.

Record to report (R2R)

With extensive knowledge of financial controllership processes and expertise in risk and compliance and ESG consulting, we deliver a comprehensive suite of R2R solutions. These offerings empower organizations to achieve financial management excellence, enabling quicker, more accurate financial closes and enhanced regulatory compliance.

Financial planning and analysis (FP&A)

Genpact's holistic approach to FP&A transformation is backed by effective operating model design, the integration of analytics and AI, and expertise in financial planning, forecasting, and reporting. In addition, our IPs, such as our Working Capital Optimizer and CFO Dashboard, unlock data-driven decision-making and improve user experience and operational efficiency.

ISG's recognition of our finance and accounting services comes against the backdrop of rapidly evolving finance function priorities. As enterprises expect CFOs to balance sustainable growth, agility, and cost in an increasingly complex world, we're ready to partner with them to make the finance function a key player in business strategy.

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"Genpact’s relentless and swift innovation enables it to provide a wide range of solutions, empowering its clients with value-based outcomes."
Gaurang Pagdi Lead Analyst, ISG

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