How we think

Explore insights and thought leadership from our executives on how we apply data, tech, and AI to make businesses work better

AI and data analytics

The two-year gen AI countdown

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Top picks

CFOs, take note: 5 emerging trends for success

From adopting generative AI to embracing consensus forecasting, here's how CFOs can lead their companies to success.

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Gaining a competitive edge with data in insurance

How to use data to make smarter, more strategic underwriting decisions.

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Enterprise business planning: Dissolve silos, embrace agility, and thrive

Explore how enterprise business planning rethinks operating models, accelerates product roadmaps, and delights more customers.

Embracing generative AI: Advice for business leaders

Listen to this podcast interview with Genpact's former chief innovation officer, Gianni Giacomelli, to explore the myths and potential for generative AI.

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Transform into a data-driven insurer

Munich Re and Genpact reveal the five must-dos for data-driven transformation.

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Become an after-market services growth champion in manufacturing

Manufacturers can get closer to customer needs if they embrace servitization. Learn how to do it in our report with analyst firm IDC.

Generative AI in procurement: A fast-moving landscape

Gen AI impacts how procurement operates and the supply base. Here are the implications and how to maximize the results.

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Extending ESG goals with responsible sourcing

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With AI at the core, Coca-Cola Bottlers Japan leans on Genpact to redesign operations

Coca-Cola Japan and Genpact use AI to transform vending operations, optimizing costs and profits with EQ Smart Command Center for a modern supply chain.

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New business models

Ferring Pharmaceuticals and Genpact: A natural success for life sciences

Ferring transforms its operations with Genpact's AI expertise, enhancing service delivery and advancing therapeutic solutions for health and families.

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AI and data analytics

From technical debt to AI-first platforms: Why insurers must rewrite legacy systems

Unlock AI's value in insurance by modernizing legacy systems. Learn how AI can help address technical debt, data issues, and regulatory complexities.

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Customer and employee experience

Embracing the future: Transforming insurance with next-level customer experience

Explore the latest whitepaper from Everest Group on how AI-driven innovation is transforming customer experience for the insurance industry.

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New business models

Outsmart disruption with AI: Three strategies for supply chain resilience

Master supply chain chaos with AI-driven resilience. Navigate disruptions, cut risks, and build agility for a competitive edge.

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AI and data analytics

Reimagining order management with AI: Move beyond efficiency and productivity

Reimagine order management with AI. Boost efficiency, customer engagement, and profitability with intelligent automation and proactive decision-making.

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Intelligent automation

Genpact named a leader in ServiceNow innovation and implementation

Genpact is recognized as a leader in ISG's 2025 ServiceNow Ecosystem Partners report.

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AI and data analytics

Customer experience transformation: Moving from cost to outcomes with AI

Discover how AI-led innovation is reimagining customer experience and creating a future where customer service is measured in outcomes instead of costs.