We’ve done the work that keeps global enterprises moving — across industries, across functions, and where it matters most. That real-world experience shapes the products we build. They’re grounded in process intelligence, informed by context, and strengthened with every client we serve.
We stay accountable for outcomes. We measure them. We govern them. And we own them through the last mile — in the P&L, in cycle times, in working capital — where results are real.
We are on it, because we are in it.
Our past sets us apart
1997
Genpact is born. What started as a small 20-person pilot for GE Capital quickly grows to support even more GE companies with business process services.
2005
We spin off from GE, taking our global expertise to even more businesses, with a stronger focus on finance and accounting.
2007
We go public, listing on the NYSE with 26,500 employees across 9 countries. Process, analytics, technology, and operations become the heartbeat of what we do.
2011
We introduce our Smart Enterprise Processes methodology and expand our BPaaS solutions, bringing value across industries.
2015
We introduce our Lean Digital approach, combining our lean six sigma DNA with cutting-edge digital capabilities to drive smarter transformation.
2017
We unveil Genpact Cora, our AI-based digital business platform, and acquire Rage Frameworks, a specialist in automation and AI.
2018
Our expertise in supply chains gets a boost with the acquisition of Barkawi. We also launch Genome, our platform for collective intelligence and continuous learning.
2019
The acquisition of digital consultancy Rightpoint signals our commitment to redefining the experience economy, helping clients connect with customers in new ways.
2022
We refocus our transformation solutions around on data, tech, and AI.
2025
With innovation at our core, we work to bring clients unparalleled value with agentic AI solutions.
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