Who We Are

Who is Genpact?

Genpact (NYSE: G) is a global professional services firm that makes business transformation real. Led by our purpose -- the relentless pursuit of a world that works better for people -- we drive digital-led innovation and digitally enabled intelligent operations for our clients. Guided by our experience reinventing and running thousands of processes for hundreds of clients, many of them Global Fortune 500 companies, we drive real-world transformation at scale. We think with design, dream in digital, and solve problems with data and analytics. Combining our expertise in end-to-end operations and our AI-based platform, Genpact Cora, we focus on the details – all 100,000+ of us. From New York to New Delhi, and more than 30 countries in between, we connect every dot, reimagine every process, and reinvent the ways companies work. We know that reimagining each step from start to finish creates better business outcomes. Whatever it is, we’ll be there with you – accelerating digital transformation to create bold, lasting results – because transformation happens here.

Genpact began in 1997 as a business unit within General Electric. In January 2005, Genpact became an independent company to bring our process expertise and unique DNA in Lean management to clients beyond GE, and then in August 2007, we became a publicly-traded company. Since December 31, 2005, we have expanded from 19,000+ employees and annual revenues of $491.90 million to 100,000+ employees and annual revenues of $4.0 billion as of December 31, 2021.

Our History

Read more about Genpact and what makes us unique.

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Awards and Accolades

Check out Genpact's awards through the years.


Generating Impact

Our business process and industry domain expertise, and experience running complex operations, accumulated in almost two decades, comprise a unique heritage that help us drive the best choices across technology, analytics, and organizational design.

Our Approach

A unique genome at the root of our success.

Largest Operations on Earth

Running some of the most complex business process operations on earth.

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Distinctive Heritage

Genpact is a former GE division proudly practicing Lean Six Sigma.

Sustainable Values

Social responsibility is a core part of our business viability.

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The Genpact Team

Meet our global leaders and management team.

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Our Collaborative Spirit for Partnerships and Innovation

Despite our growth, we are not a disproportionately large organization. Unlike some of our competitors, we retain a unique flexibility and collaborative spirit focused on our individual clients served by an attentive leadership, and the ability to bring together teams from various parts of the organization (consulting, process operations, technology, and analytics).

Similarly, our approach to innovation is rooted in our ability to continuously observe the needs of real operations, as well as our openness to external partners through our Partner Plus program. 

Meet Genpact Cora

Powered by AI, our digital platform is transforming what’s possible across industries.

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Robust Global Capabilities

Genpact oversees global operations in 30 countries around the world.


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