Healthcare

Make the shift to value-based care and interconnected healthcare with data and analytics

Agentic AI in healthcare: From automation to autonomy

Explore agentic AI's role in transforming healthcare operations, enhancing efficiency, and improving patient experiences in a high-pressure industry.

Point of view

Agentic AI in healthcare: From automation to autonomy. Read more

Bupa describes the power of our partnership - Watch the video
IVC Evidensia describes the power of our partnership - Watch the video
Learn how agentic AI can add value in healthcare and move from automation to autonomy

Redefining patient care

We're realizing the vision of connected healthcare with payers, providers, pharmacies, and health-tech firms to improve patient experiences and reduce costs. Explore how we deliver value with our skills in analytics and advanced technologies and deep healthcare knowledge.

Your challenges, our solutions

Solutions
Services

Clinical Case Management with ServiceNow

Genpact and ServiceNow streamline case management to improve patient care quality

Healthcare Decision Intelligence

How analytics transforms healthcare across the payer, provider, and pharmacy value chain

Healthcare Solutions

Put patients at the heart of healthcare with solutions that deliver better outcomes

Revenue Cycle Management

Leverage AI-powered solutions to transform revenue cycle management

Artificial Intelligence

Unlock AI's full potential by embedding predictive intelligence, generative creativity, and autonomous agents

Customer Care Services

Utilize AI-powered care for happy, loyal customers

Data Services

Turn complex data into smart solutions that drive change and give you a competitive edge

Finance and Accounting Services

Drive profitable growth, agility, and financial resilience with finance as a service

A leader in the healthcare industry

Leader

Enterprise Innovator, HFS Horizons Report on Healthcare Providers, 2024

Leader

Enterprise Innovator, HFS Horizons Report on Healthcare Payer Service Providers, 2024

Major Contender

Healthcare Payer Operations PEAK Matrix® Report, 2023

VIEW ALL RECOGNITION

Featured thought leadership

Autonomy by design

New research findings: How to scale AI for enterprise value.

READ THE REPORT

Real value for our clients

See how we're using advanced technology to help top healthcare companies grow and deliver patient value.

View all case studies

Watch the case study

Happy excited office colleagues in stylish outfits talking about work when walking over street in summer

Customer experience

Bupa + Genpact – a successful marriage. Watch the case study

While holding a prescription medication container, an unrecognizable senior man video chats with a female doctor. The man is asking quesitons about his medication.

Customer experience

Putting patients first with a new digital healthcare site experience. Read more

Shot of a group of medical professionals having a meeting together inside a boardroom at a hospital

Cloud

Transforming collections and contact centers with cloud. Read more

People working on two computers side by side

Analytics

Revealing better ways to do business with agile analytics. Read more

Business colleagues sitting at conference table seen through glass wall. Multi-ethnic coworkers are discussing in board room at office. They are planning strategy.

Cloud

A single pane of glass for multi-cloud management. Read more

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Fresh perspectives on healthcare

VIEW ALL INSIGHTS

Article

No Surprises Act: Winning the dispute-resolution game in healthcare. Read more

Point of view

From toggling tediously between systems to achieving whole-person care. Read more

Article

AI and analytics in healthcare: Bringing back humanity with technology. Read more

Article

No Surprises Act: Winning the dispute-resolution game in healthcare. Read more

Point of view

From toggling tediously between systems to achieving whole-person care. Read more

Article

AI and analytics in healthcare: Bringing back humanity with technology. Read more

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Get in touch with a healthcare specialist

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