Consumer goods

Making the consumer connection

consumer goods industry
consumer goods industry


Consumer goods companies need to forecast and execute on fluctuating consumer needs. Genpact reimagines consumer goods operations, connects front and back offices, and aligns processes across the complete value chain to achieve this and more.

Featured solutions

We help consumer goods companies evolve into hyper-agile and connected businesses to create valuable experiences for the next-generation consumer.

Making the consumer connection

Genpact enables companies to predict consumer demand, build seamless processes, increase supply chain visibility, and optimize promotions and pricing.


Connected commerce

Our connected commerce offering creates a healthy ecosystem of flawlessly integrated experiences for online sellers and their customers.


Supply chain planning

Genpact's transformation framework links supply chain planning decisions to profit objectives by reimagining S&OP processes.


Consumer goods supply chains

Genpact's on-time, in-full delivery solution identifies and mitigates upstream delivery issues before they impact customers.


Building supply chain resilience

Genpact's supply chain resilience solutions are designed to reduce risk, increase agility, and help your business thrive – even during a disruption.


Why Genpact

Genpact enables consumer goods organizations to reshape their operations around the consumer and focus on growth, innovation, and building brand preference.


An intelligent new trade promotions system for a CPG giant

How AI makes contracts and invoicing painless—and delivers insights, to boot.
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Building superior experiences rooted in digital

How intelligent automation in finance is unlocking value for a global food services company.
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Refreshing F&A capabilities for a beverage bottling giant

How Genpact put new fizz into old processes.
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$ 6

billion client spend managed each year

$ 15

billion of inventory managed each year


billion consumer goods transactions processed each month

How we think

We help consumer goods organizations turn constant change into ongoing opportunity by rethinking operational models, supply and demand chains, finance and accounting, sales, commercial operations, and procurement business processes.