Consumer goods industry

Making the consumer connection

Overview

Consumer goods companies need to forecast and execute on fluctuating consumer needs. Genpact reimagines consumer goods operations, connects front and back offices, and aligns processes across the complete value chain to achieve this and more.

Genpact in consumer goods: making the consumer connection

Featured solutions

We help consumer goods companies evolve into hyper-agile and connected businesses to create valuable experiences for the next-generation consumer.

Making the consumer connection

Genpact enables companies to predict consumer demand, build seamless processes, increase supply chain visibility, and optimize promotions and pricing.

Connected commerce

Our connected commerce offering creates a healthy ecosystem of flawlessly integrated experiences for online sellers and their customers.

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Supply chain planning

Genpact's transformation framework links supply chain planning decisions to profit objectives by reimagining S&OP processes.

Consumer goods supply chains

Genpact's on-time, in-full delivery solution identifies and mitigates upstream delivery issues before they impact customers.

Building supply chain resilience

Genpact's supply chain resilience solutions are designed to reduce risk, increase agility, and help your business thrive – even during a disruption.

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Finance and accounting

Streamline your finance operations to add value across your consumer goods business by realizing profitable growth, building resilience, and fueling innovation.

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Environmental, social, and governance (ESG)

Digitalize and better manage sustainability programs to maximize impact.

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Technology services

We help clients develop a lean digital core, integrate and modernize applications, and accelerate their cloud journey.

Sales and commercial

We build future-ready sales and commercial operations that delight customers, boost revenue, and improve margins.

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The consumer goods and retail playbook

Growth

Only 6% of consumer goods and retail executives say their companies focus on all the right initiatives. We explore how industry leaders are responding to macro and industry-specific trends to create a playbook that helps companies thrive.

Insight hero the cpg and retail playbook for navigating disruption while driving innovation

Why Genpact

Genpact enables consumer goods organizations to reshape their operations around the consumer and focus on growth, innovation, and building brand preference.

Insight hero building on a foundation of shared values

$ 6

billion client spend managed each year

$ 15

billion of inventory managed each year

72

billion consumer goods transactions processed each month

How we think

We help consumer goods organizations turn constant change into ongoing opportunity by rethinking operational models, supply and demand chains, finance and accounting, sales, commercial operations, and procurement business processes.