Published
Delivering measurable financial impact through dynamic, AI-optimized supply chain operations
HFS Research, a global research and analysis firm, has recognized Genpact as a Horizon 3 Market Leader in its HFS Horizons: Intelligent Supply Chain Services, 2025 report. This recognition highlights our ability to deliver dynamic, AI-optimized supply chain operations that drive measurable financial outcomes. By leveraging advanced technologies such as AI, digital twins, and predictive analytics, we empower enterprises to achieve decision-readiness and resilience across their supply chains.
The report underscores Genpact's key strengths, including:
- A well-established as-a-service operating model: Our comprehensive technology capabilities and offerings span planning, sourcing, order management, logistics, and aftermarket services
Tech-trained talent: Our teams are equipped with expertise across leading platforms such as Kinaxis, Blue Yonder, ketteQ, ServiceNow, Microsoft, AWS, Databricks, and Celonis, enabling seamless execution and innovation
Advanced packaged agents: We've developed cutting-edge solutions for demand and supply planning, sourcing, order orchestration, predictive logistics, and field support. HFS Research also highlights our significant advancements in our agentic-powered Genpact Order Assist on Salesforce, inventory management, configuration agents, digital twins, and process mining overlays
Client and partner recognition: Clients commend our outcome-driven approach, while partners value our technology expertise and operational experience
Proven results: Our solutions have delivered exceptional outcomes, including $99 million (€85 million) in savings for a global food and beverage (F&B) client and a 25%–35% reduction in cost per order for a different F&B company through improved truck utilization