Deduction Leakage Recovery

Unlock hidden revenue while realizing profitable growth

Transform revenue leakages into recoverable gains with AI insights and smarter processes

Consumer goods companies face revenue leakages due to lost, delayed, written-off, and unbilled revenue.

 

At Genpact, we combine data intelligence, process innovation, and AI tools to help you close the gap between billable and retrievable revenue and boost cash flow. Our industry and process experts use data-driven insights and predictive analytics to address operational inefficiencies and plug revenue integrity gaps.

We help you unlock new sources of revenue leakage beyond conventional processing with our outcome-based commercial model.

A global food producer realized a

50%

reduction in preventable deductions

We use AI to help you uncover revenue leakage, generate actionable insights, and prevent losses before they occur.

 

A CPG company achieved revenue recovery of nearly

$37mn

with deeper insights into root causes and automated workflows

Improve margins with smarter financial strategies and deeper insights into customer patterns and behaviors.

A leading food manufacturer made

$30-$50mn

of positive margin impact

With AI and automation, you can reduce manual effort and accelerate revenue recovery with improved accuracy and visibility.

A global food producer observed an

11%

improvement in deduction recovery

We help you improve cash flows with faster revenue recovery from invalid transactions that were previously closed or unresolved.

A consumer goods manufacturer achieved a

7%–8%

increase in identifying invalid deductions

Genpact's insights engine at work

We help you transform decision-making, improve revenue recovery, and gain valuable foresight of possible revenue dilution events – without the bottlenecks of manual reporting.

 

With real-time data and actionable insights, you'll be able to swiftly adapt to customer needs, analyze customer behavior, and tailor solutions to elevate customer satisfaction.

A solution tailored for you

Our custom solution helps solve your unique challenges. Personalized deduction or revenue dilution mitigation powered by advanced analytics makes it the right fit for your business. We partner with you to help:

 

  • Achieve greater value beyond day-to-day operations

  • Align the solution with your strategic goals

  • Focus on end-to-end outcomes

  • Manage delivery optimally with agility while staying growth and margin conscious

  • Reap the benefits of our technology, process, and industry expertise

Smart, scalable, and secure technology

Fusing decades of accounts receivable expertise with agentic AI, we automate the deductions life cycle end-to-end. With central data processing, our solution efficiently initiates data-intake workflows, manages task assignments, resolves exceptions, and ensures full auditability. Built on the Microsoft ecosystem, AI/ML models, and cloud-native tools, it delivers scalable, intelligent, and collaborative deduction operations with greater portfolio penetration and faster, accurate revenue dilution mitigation.

Case study: Sustainable financial impact for a consumer healthcare company

The company faced significant revenue leakages due to disputes and short payments from its retail partners. Plus, a high volume of unidentified deductions and poor validation policies led to missed recoveries.

 

With a data-driven approach and operational agility, we transformed deductions management and delivered revenue recovery of nearly $20 million, creating a sustainable financial impact.

Real results from our clients

Explore how we help companies minimize revenue dilution and strengthen revenue recovery.

A global food producer takes a fresh approach to transform revenue recovery

De-seeding Of Cherries In Chia Pudding Factory By Workers

Get in touch with an expert