Genpact Insurance Policy Suite

Help reduce cycle times, cut costs, and improve commercial underwriting accuracy with Genpact Insurance Policy Suite

Built for underwriting realities, not generic automation

Slow decisions, manual handoffs, and outdated tools can derail your prebind process. Genpact Insurance Policy Suite combines deep insurance domain knowledge with autonomous, AI-powered workflows to help you:

 

  • Significantly reduce repetitive administrative work
  • Increase straight-through processing
  • Improve risk assessment and pricing accuracy
  • Accelerate submission-to-bind ratios
  • Strengthen broker relationships

Up to

75%*

reduction in cycle time during bind

Up to

90%*

touchless submission processing

Up to

50%*

reduction in operating costs

* Projected estimates

Four Genpact Insurance Policy Suite modules

Classify, extract, and validate submissions at scale

Submission clearance

 

  • Classifies, extracts, and summarizes over 200 structured and unstructured data fields
  • Detects anomalies and missing information early
  • Applies AI-driven validation to improve data quality
  • Includes a user interface for human feedback
  • Continuously improves accuracy through machine learning

Enrich exposure data and connect pricing engines

Exposure management

 

  • Uses generative AI for advanced extraction and summarization
  • Enriches data with geocoding via Google APIs
  • Integrates with third-party sources such as Guidewire and LexisNexis
  • Validates exposure data against other provided sources and connects directly to your pricing engine
  • Incorporates human feedback to enable continuous learning

Complete bind processes in minutes instead of days

Quote and bind

 

  • Selects the best-fit quote and bind templates from your predefined library
  • Auto-populates exposures, limits, deductibles, and underwriting details based on your provided guidelines
  • Generates customer-ready invoices at bind
  • Reduces manual delays, handoffs, and coverage gaps
  • Mitigates errors and omissions (E&O) risk through automated data transfer between systems

Prioritize risk with intent and context

Risk assessment and prioritization

 

  • Applies ML-based risk prioritization aligned to market and coverage needs
  • Delivers AI-driven underwriting guidelines reconciliation
  • Provides a feedback-friendly interface for underwriters
  • Integrates seamlessly with policy administration and core systems
The Genpact Insurance Policy Suite helps enable underwriters to do what they do best – drive profitable growth. With increased straight-through processing and improved risk assessment and pricing accuracy, carriers will be able to deliver quotes faster, enhance broker relationships, and maximize submission-to-bind ratios.

Jinsook Han,

Chief Strategy, Corporate Development, and Global Agentic AI Officer

Why Genpact?

  • Operator-made agentic AI: Autonomous workflows built on deep, real-world insurance expertise with guardrails, transparency, and humans in control
  • Rich, proprietary data foundation: Insurance-trained large language models grounded in real underwriting workflows for superior accuracy and context
  • Proven delivery at scale: Over 20 years of Genpact's last-mile insurance expertise and global capability center leadership
  • Trusted by leading enterprises: Recognized globally for operational excellence, transformation delivery, and AI-enabled business outcomes

Important note: Genpact Insurance Policy Suite is intended for use in commercial and specialty insurance for business only, and may not be used in whole or in part, as a factor in determining a consumer's eligibility for insurance or any other purpose set forth under the Fair Credit Reporting Act, 15 USC 1681 et seq.

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