Genpact Insurance Policy Suite

Help reduce cycle times, cut costs, and improve commercial underwriting accuracy with Genpact Insurance Policy Suite

Built to address the realities of underwriting workflows, not generic automation

Slow decisions, manual handoffs, and outdated tools can derail underwriting and policy management alike. Genpact Insurance Policy Suite combines deep insurance domain knowledge with AI-enabled workflows that support policy processing from submission through its full lifecycle, helping you:

 

  • Significantly reduce repetitive administrative work 
  • Increase straight-through processing 
  • Improve risk assessment and pricing accuracy 
  • Accelerate submission-to-bind ratios 
  • Strengthen broker relationships 

Up to

75%*

reduction in cycle time during bind

Up to

90%*

touchless submission processing

Up to

50%*

reduction in operating costs

Up to

30%*

 increase in underwriter capacity

* Projected estimates

Genpact Insurance Policy Suite modules

Submission Clearance

Classify, extract, and validate submissions at scale

 

  • Classifies, extracts, and summarizes over 200 structured and unstructured data fields
  • Detects anomalies early and applies AI-driven validation checks to support improvement in data quality

Risk Assessment

Prioritize risk with intent and context

 

  • Applies machine-learning-based risk prioritization tailored to market and coverage needs 
  • Delivers AI-driven underwriting guideline reconciliation and underwriter feedback tools 

Exposure management

Enrich exposure data and connect pricing engines

 

  • Uses generative AI to extract, summarize, and enrich exposure data with geocoding 
  • Validates exposure data across sources and connects directly to your pricing engine 

Quote and Bind

Complete bind processes in minutes instead of days

 

  • Selects best-fit quote and bind templates and auto-populates underwriting details 
  • Generates customer-ready invoices and reduces manual handoffs at bind eamlessly with policy administration and core systems

 

Seamless integration to amplify your core insurance platforms

 

Genpact Insurance Policy Suite connects through 26 pre-configured, out-of-the-box connectors to leading platforms including Guidewire, LexisNexis, and Verisk, so exposure data, pricing engines, and policy systems stay in sync without custom integration work. 

 

What's next for Genpact Insurance Policy Suite

 

Genpact is extending Insurance Policy Suite beyond bind, into renewal intelligence, mid-term adjustments, and portfolio oversight, the same agentic AI that transforms submission-to-bind will carry forward into how policies are managed once they're in force.  

The Genpact Insurance Policy Suite helps enable underwriters to do what they do best – drive profitable growth. With increased straight-through processing and improved risk assessment and pricing accuracy, carriers will be able to deliver quotes faster, enhance broker relationships, and maximize submission-to-bind ratios.

Jinsook Han

Chief Strategy, Corporate Development, and Global Agentic AI Officer

Why Genpact?

  • Operator-made agentic AIAutonomous workflows built on deep, real-world insurance expertise with guardrails, transparency, and humans in control
  • Rich, proprietary data foundation: Insurance-trained large language models grounded in real underwriting workflows for superior accuracy and context
  • Proven delivery at scale: Over 20 years of Genpact's last-mile insurance expertise and global capability center leadership
  • Trusted by leading enterprises: Recognized globally for operational excellence, transformation delivery, and AI-enabled business outcomes

Important note: Genpact Insurance Policy Suite is intended for use in commercial and specialty insurance for business only, and may not be used in whole or in part, as a factor in determining a consumer's eligibility for insurance or any other purpose set forth under the Fair Credit Reporting Act, 15 USC 1681 et seq.

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