Genpact Banking Analyst Suite - FCRM

Strengthen the front line of financial crime defense with agentic AI

Genpact's Transaction Monitoring Analyst makes the investigation auditable, predictable, and more accurate

Transform the way you fight financial crime

Traditional automation often creates more noise than intelligence. Genpact Banking Analyst Suite - FCRM (Financial Crime Risk Management) goes beyond task automation by providing solutions that incorporate autonomous agents, designed to replicate the practices of your best analysts. Designed for your real operational challenges, our agents capture the "why" behind every case to provide you with the full context needed for faster, more confident decisions.

 

By automating Level 1 (L1) operations, we help you decouple alert volume from headcount costs, bring in human oversight where it matters, and stay ahead of increasingly sophisticated regulatory scrutiny.

Let intelligent agents execute low-risk, Level 1 alert investigations in line with your Bank Secrecy Act (BSA) policies. By coordinating a fleet of specialized agents, it automates the heavy lifting of data gathering and analysis, so your experts can focus on high-stakes cases and critical risks.

Reduce your operational costs by eliminating up to

40%

of overall AML operations costs

Our solution preclears low-risk alerts and delivers regulator-ready outcomes. By mimicking the investigative path of your most effective analysts, we deliver faster, more precise results while significantly reducing false positives and manual effort.

Reduce Level 1 analysis handling time by cutting up to

10%

of manual efforts

We capture the actual investigative path, not just the outcome. Our agents learn the "why" behind every decision, so they emulate your top talent by analyzing patterns with the same nuance and logic as a human investigator.

Our suite integrates with many commercially available large language models, applying advanced AI within your security guardrails/environments.

Built to operate within the constraints of real-world banking infrastructure, our solution acts as a seamless integration that handles messy data and gaps, letting you adopt agentic AI at your own pace.

* Targeted outcome is indicative. Potential outcome for the business to be validated during project initiation.

Transaction Monitoring Analyst

Meet your new autonomous analyst for anti-money laundering (AML). Genpact's Transaction Monitoring Analyst uses a specialized fleet of agents to automate L1 operations:

 

  • Transaction Analysis Agent: Reviews 90 days of history to establish behavioral baselines and identify hidden patterns

  • Customer Profile Agent: Aggregates internal records and validates them against external sources for an up-to-date risk profile

  • Historical Alert Agent: Cross-references current alerts against past findings to prevent redundant investigations

  • Alert Risk and Summarization Agent: Synthesizes risk factors to prioritize your team's review

  • Alert Outcome Agent: Analyzes all previous agent inputs to provide suggested next steps, treating analyst overrides as continuous tuning signals for ongoing model refinement

     

Read the case study

An army of intelligent agents

The strength of our suite lies in its multi-agent architecture. We've built a library of worker agents that each master a specific task – from behavior baselines to profile validation. A central orchestrator acts as the team lead, intelligently assigning tasks and synthesizing findings. This unified orchestration drives thorough and consistent investigations, delivering a regulator-ready audit trail that goes beyond the capabilities of simple automation.

Intelligence by design

We capture the investigative path, not just the labels. By shadowing your best investigators, we taught our agents to understand the "why" behind every decision. This allows the system to navigate messy data and incomplete signals just like a human would. Rather than viewing overrides as errors, our design uses them as tuning signals, helping the AI continuously adapt to your specific Bank Secrecy Act (BSA) policies and institutional knowledge.

Your business, your pace

Transformation shouldn't require a total overhaul. Our flexible framework allows you to introduce autonomous capabilities process by process, scaling at a speed that fits your operational reality. We partner with you to bridge the gap between legacy systems and agentic AI, helping you smoothly transition towards high-efficiency compliance.

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