Genpact + Microsoft

Redefining enterprise transformation by blending advanced tech and operational excellence

Unlock the value of advanced technology with the Genpact+Microsoft partnership

About our partnership

When two industry leaders come together, extraordinary things happen. Genpact and Microsoft drive innovation, delivering AI and cloud solutions for complex business problems.

 

By combining Microsoft's cutting-edge product suite with Genpact's deep expertise in industry and transformation, our partnership empowers enterprises to improve employee experience, better handle market volatility, and drive lasting business outcomes.

Our capabilities

Accelerate adoption with proven AI accelerators

Speed adoption of Copilot with industry-ready templates, best practices, and deployment frameworks. These accelerators help customers realize value faster, fueling consumption growth across Microsoft 365 and Azure.

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Enable proactive work with an agentic workspace

Transform Copilot into a proactive agent that anticipates needs and acts on behalf of users. This solution reinforces Microsoft’s AI Cloud narrative and drives upsell opportunities for Copilot and Azure AI Services.

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Transform ways of working with agentic solutions

Built on Microsoft Azure and Genpact Orchestration AI Suite, our key agentic IP solutions accelerate digital transformation. We combine deep domain and functional expertise with Microsoft Azure technology to build scalable agentic solutions, empowering enterprises to realize the full potential of AI while enhancing control and trust.

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Access actionable intelligence with advanced analytics

Genpact's Azure Data and AI capabilities transform vast data into actionable intelligence. From governance to predictive engines and machine learning, unlock automation at scale, enabling smarter decisions and improved business outcomes with confidence.

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Drive efficiencies with redefined workflows

Transform enterprise operations using Genpact’s expertise in Microsoft Power Apps, Power BI, and Power Automate. Our expertise in building domain and functional agents and early access advisory services help you reinvent workflows, improve efficiency, and enhance decision-making in finance and beyond.

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Empower modern collaboration with a unified work suite

Empower employees with secure, intelligent, and collaborative tools that expand E5 and Microsoft 365 commercial revenue. Our Modern Work Suite drives seat growth and strengthens long-term engagement in the Microsoft ecosystem.

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Build a connected, intelligent workplace ecosystem

Our Experience services team helps clients unlock the full value of their Microsoft investments – including Teams, SharePoint Online, Viva, Azure, Microsoft Copilot, and AI-powered agents – to build connected, intelligent, and scalable workplace ecosystems. 

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Migrate and modernize to boost transformation

Our expertise in Azure digital and app innovation, DevSecOps, and ERP migrations can help you achieve agile operations, innovation, and growth.

Secure tomorrow’s operations today

Genpact's expertise in Azure Security is helping companies build enterprise-grade infrastructures. With robust identity management, data compliance, and secure architecture design, enable AI-driven, reduced risk operations for seamless and more secure innovation.

Awards & recognition

Partner of the Year

Employee Experience Services

2022-2023

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#5 Overall

Top 10 Employee Experience Services, 2022

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Solutions Partner

Modern Workplace, Experience Services

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Specialized Partner

Adoption and Change Management, Experience Services

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Case studies

An innovative AI delivery model focused on developing intelligent agentic systems at scale

At the core of this partnership lies Genpact Gigafactory – a revolutionary approach to developing scalable, agentic systems. Combining this with Microsoft's technologies, including Genpact's AI Value Studio staffed with AI architects, enterprises can seamlessly deploy and maximize AI-powered transformations.

 

The results? Exceptional innovation, efficiency, and a competitive edge in the digital era.

About Microsoft Platform

Microsoft's cutting-edge AI, cloud, and productivity solutions provide the foundation for enterprise innovation. When paired with Genpact's deep domain insights and delivery excellence, the result is a powerhouse partnership designed to overcome complexities and embed agility into your business.

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