Cora Orchestration

Manage workflows effectively with Cora Orchestration. Take control to fuel growth, manage costs, and boost business agility.

orchestration genpact
orchestration genpact

Overview

Cora Orchestration is an intelligent business process management suite (iBPMS) designed to help you automate and control business workflows. With Cora Orchestration, you can coordinate digital and human activities for a unified user experience.

A better customer experience

Getting customer service right the first time is critical. But many companies struggle with outdated and manual processes. Meanwhile, your customers are left waiting or – in the worst cases – taking their money elsewhere. Cora Orchestration can help. It can improve the end-to-end customer journey by offering data and information instantly to customer service agents, freeing them up to focus on delivering exceptional customer experiences every time.

genpact orchestration

Intelligent business process management

Are you still relying on spreadsheets, emails, and other disparate data to make decisions? Trust Cora Orchestration to centralize information in its portal. Plus, with an audit trail and a process timeline, you can track activity and access a single source of truth. One business achieved all of that in just one week of deployment, saving the company 500 hours per month.

orchestration genpact

Featured solutions

Do your business processes lack visibility, manage data inefficiently, or contribute to poor customer experiences? We can help. Gartner recognizes Cora Orchestration as an iBPMS – the only pure Microsoft technology-based BPMS in this category.

Better workflow management

Cora Orchestration helps businesses see how effectively they're managing resources and processing performance. And make real-time changes to get the most from business-critical processes.

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Enhanced customer relationships

Improve customer relationship management with advanced customer workflows. Cora Orchestration will help you fix pain points across every process and transform the experiences in any industry.

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Drag-and-drop functionality

Make Cora Orchestration work for you. You can customize, configure, run, monitor, and transform a variety of processes with our simple drag-and-drop functionality.

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60 %

productivity improvement

28 %

reduction in spend

60 %

faster time to market

Testimonial

"We handle 12,000 customers per day and save two minutes for each transaction. Considering we serve approximately 100,000 customers in all shops every month, this generates significant savings."
Head of Retail Development and Optimization, Leading European telecom service provider

What is a digital workflow?

Discover how organizations use different workflows to coordinate employee activities and synchronize data.

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