Enhance operational efficiency with AI-supported workflow optimization
Cora Orchestration, an AI-first, Azure-based business process management solution, supercharges productivity, minimizes errors, and supports better decision-making.
With features like touchless processing, generative AI integration, and the use of an agentic AI fabric, it optimizes and supports business operations to tackle today's challenges.
Boost productivity, powered by an agentic-fabric platform and Microsoft Azure's cognitive capabilities.
Drive productivity gains of up to
45%
with our AI-led case management and system engagement workflows
One click, full access. Effortlessly sync with Microsoft Azure and other core systems.
Strategic partnerships increase ROI up to
94%
customer retention through seamless integrations
Smarter workflow automation. Dynamically manage cases with Genpact's intuitive AI-driven system
Empower your workforce with up to
30%
YoY revenue growth when using Cora Orchestration
Insights that matter. Help reduce errors, optimize processes, and drive growth with data-driven insights.
Genpact follows a responsible AI framework that incorporates industry best practices for AI development.
Agentic AI fabric
The future of workflow automation is here. Agentic AI fabric helps automate complex processes with adaptable tools, decision-making support, and real-time optimization for efficient workflows. Underpinned by Genpact's responsible AI framework, which incorporates industry principles, Genpact provides efficient workflow solutions to help deliver outcomes to your business.
Genpact Cora for Underwriting
Genpact Cora for Underwriting enhances insurance operations with advanced AI tools designed to support risk analysis, improve underwriting accuracy, and forecast policy outcomes. Enhance workflow efficiency and make decisions with confidence backed by robust data.
Genpact Cora Case Manager
Take control of your workflows. Cora Case Manager uses AI-driven tools to streamline case assignments, manage life cycles, and track progress – all on one platform. Streamline case resolution and communication to enable more efficient results and improved customer outcomes.
Cora Case Manager: the queue of open work items for operators
Transforming operations with intelligent automation
Faced with inefficiencies across core processes, a global medical technology company needed smarter operations and better workforce management. Genpact's Cora Orchestration introduced real-time case triaging, AI-driven workload optimization, and actionable insights across source to pay (S2P), finance, and record to report (R2R). The result? Seamless automation, stronger governance, and agile workflows, empowering precision and operational excellence at scale.
- Teaser 1
- Teaser 2
- Teaser 3