About Genpact
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Featured Insights
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Six principles for success with AI and analytics
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Fighting financial crime with generative AI
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Digital Services
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Our Credentials
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What's trending
Agentic intersourcing: A new approach to navigating uncertainty
Rethink retail with AI to enhance omnichannel experiences and drive operational excellence
Website secures new customers and revenue boost for retailer. Read more
We help drive growth and innovation across the retail industry by transforming businesses with AI, automation, and analytics solutions. See how we deliver personalized experiences and boost operational excellence and profitability.
Supercharge post-payment audits with AI and save up to 0.5% of supplier spend
Unlock growth with a robust commerce strategy, integrated UX, and intelligent operations
Transform product flows with AI-enabled operations and end-to-end supply chain visibility
Deliver greater value to customers with transformed operations and connected ecosystems
Optimize spend and boost profitability with strategic sourcing and category management
Combat value leakage and accelerate recovery with a modern finance back office
Redefine how you work with artificial intelligence, machine learning, and generative AI
Mitigate risks, improve compliance. Rethink controls for a more agile, secure enterprise
Deliver experiences that transform how people, technology and businesses interact
Build growth, agility, and financial resilience for a sustainable future
Accelerate customer success and loyalty through data-driven marketing and sales
Eliminate silos, enhance visibility, and build resilience with advanced tech and AI
Leading retailers choose us to help them run seamless and sustainable supply chains and delight customers at every step of the buying journey.
Curbing cash leakage to save millions in supplier overpayments. Read more
Driving ESG progress for Zalando with indirect sourcing insights. Read more
An AI-powered customer service solution for Amazon device customers. Read more
Horizon 3 Market Leader
HFS Horizons: Retail and CPG Service Providers, 2023
HFS Horizons: Customer Experience Service Providers, 2024
Leader, IDC MarketScape: Worldwide Enterprise Analytics and AI Business Process Services for Finance and Accounting Vendor Assessment, 2024
Blog
Discover the transformative power of gen AI in the consumer packaged goods industry. Better insights and experiences on the way.
Point of view
In retail, it's not just big brands that can benefit from generative AI. Discover how small and midsize retailers can make the most of the technology.
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