Retail Industry | Genpact
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Retail industry

Transformation that drives customer engagement

retail solutions


Retailers need to elevate back-office functionality and tackle digital readiness to create exceptional customer experiences. Genpact uses process automation, artificial intelligence, and analytics to help retailers achieve this and more.

Genpact in retail: innovation for consumer trust

Featured solutions

Our solutions help retailers transform internal processes to improve asset management and merchandising, reduce revenue leakages, and improve F&A, supply chains, and logistics.

Why Genpact

Genpact has unique insight and expertise gained from helping some of the world's biggest retail brands address their most pressing challenges. We accelerate process automation, supercharge AI and analytics, and redesign customer experiences for retailers.


of the top 10 global retailers are Genpact clients


billion data transactions every month


SKUs managed

How we think

Our insights come from working with retailers around the world to enable them to embrace digital transformation and lead in a modernized, consumer-driven economy.