Retail

Rethink retail with AI to enhance omnichannel experiences and drive operational excellence

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An AI-powered customer service solution for Amazon device customers. Read the case study

Be the retailer shoppers consider first

We help drive growth and innovation across the retail industry by transforming businesses with AI, automation, and analytics solutions. See how we deliver personalized experiences and boost operational excellence and profitability.

Your challenges, our solutions

Solutions
Services

Connected Commerce

Unlock growth with a robust commerce strategy, integrated UX, and intelligent operations

Logistics Management

Improve category planning and strategic sourcing for greater speed to value

Retail Industry Solutions

Deliver greater value to customers with transformed operations and connected ecosystems

Sourcing and Category Management

Optimize spend and boost profitability with strategic sourcing and category management

Value Leakage Prevention

Combat value leakage and accelerate its recovery with data analytics and AI-led solutions

Artificial Intelligence Services

Redefine how you work with artificial intelligence, machine learning, and generative AI

Experience Services

Deliver experiences that transform how people, technology and businesses interact

Finance and Accounting Services

Build growth, agility, and financial resilience for a sustainable future

Supply Chain Management Services

Realize sustainable growth and resilience with analytics and AI-driven capabilities

Real value for our clients

Leading retailers choose us to help them run seamless and sustainable supply chains and delight customers at every step of the buying journey.

View all case studies

Operational excellence

Curbing cash leakage to save millions in supplier overpayments. Read more

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Environmental, social, and governance

Driving ESG progress for Zalando with indirect sourcing insights. Read more

Shopper scanning a grocery item with her phone

Analytics

Delighting shoppers with in-store digital tools. Read more

Operational excellence

Curbing cash leakage to save millions in supplier overpayments. Read more

Environmental, social, and governance

Driving ESG progress for Zalando with indirect sourcing insights. Read more

Analytics

Delighting shoppers with in-store digital tools. Read more

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A leader in the retail industry

Horizon 3 Market Leader

HFS Horizons: Retail and CPG Service Providers, 2023

Horizon 3 Market Leader

HFS Horizons: Customer Experience Service Providers, 2024

Leader, IDC MarketScape:
Worldwide Enterprise Analytics and AI Business Process Services for Finance and Accounting Vendor Assessment, 2024

VIEW ALL RECOGNITION

Blog

What's next for generative AI in the consumer goods and retail industry?

Discover the transformative power of gen AI in the consumer packaged goods industry. Better insights and experiences on the way.

READ THE BLOG VIEW ALL INSIGHTS

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Blog

Retail media networks are booming. Here's how they can do even better

Strengthening data and analytics ties between retailers and consumer packaged goods companies will result in unbeatable success for retail media networks.

READ THE BLOG VIEW ALL INSIGHTS

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