Payments | Genpact
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Empowering cards and payments companies to scale with confidence

Unlock your growth potential

Cash. It's practically a thing of the past. Today, digital transactions are the name of the game. Meanwhile, the sands of the digital payments industry are shifting. There are emerging players, evolving regulations, advanced technologies, and increasing fraud. But this changing landscape creates new opportunities. To win in the future, leaders must make decisions today.

Genpact is a strategic partner to clients from every segment of the digital payments industry. Our cards and payments solutions remove friction from the end-to-end payment life cycle, enabling a better experience for your customers. From regulatory and risk services to onboarding, transaction monitoring to support and servicing, we do it all. And we adapt our approach to the unique needs of each of our clients.

Genpact runs thousands of critical payment processes for some of the world's biggest payment service providers. We apply process intelligence to drive efficiency into payment processes. We digitize operations for sustainable cost reduction. And we provide deeply personalized digital experiences for your customers.

Our team of more than 25,000 banking and payments specialists supports your operations from front to back. And our partner ecosystem of more than 20 technology and enterprise partners extends our capabilities to meet your every need. From full-scale transformations to hyper focused initiatives, Genpact is your one-stop transformation partner for all your digital consumer and commercial transactions.

Our solutions

Create seamless experiences, deliver effective monitoring and compliance, and respond more quickly and empathetically with our solutions, which combine human skills with advanced digital technologies. We remove friction in card, merchant, or payment processes with our advisory, data and technology, analytics, managed services, co-sourcing, and outsourcing services.

Payment operations

Enable a seamless, end-to-end payment journey supported by efficient, agile operations. Our value-added data services, unique blend of advisory and managed services, and expertly trained teams support everything from remediation and resolutions to reconciliation.


Maximize your approval rates and minimize your credit and fraud losses with our merchant onboarding-as-a-service offering. We help you make better decisions faster using the power of data and artificial intelligence.

Awards and accolades


Enterprise Innovator

Cards and Payments Services




Banking Operations




Financial Crime and Compliance Operations Services


Why Genpact

Over 200 of the world's leading global banks and financial institutions trust Genpact as their digitial transformation partner. We help scale and transform business processes, navigate digital innovation, and create the best operating model for your commercial objectives.

"Genpact brings the power of data, technology, and artificial intelligence together to optimize the end-to-end payment transaction processes. Genpact is one of few firms that understand the complexities of the payments process and help clients navigate the unchartered waters of operational resilience as a business-as-usual capability."
Divya Iyer Practice Leader, Banking and Financial Services, HFS


banking and payments specialists


financial risk management experts


global financial services clients



Our partners

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