On-demand and marketplace platforms

Reimagine operations, delight customers, and power growth

software and digital platforms
software and digital platforms

Overview

The digital economy is soaring. Our services help on-demand and marketplace platforms build operational stability that delivers scale at speed. With years of deep process and analytics expertise, we drive safe, trusted customer experiences and supercharge sales.

Featured solutions

As companies look for new ways to accelerate sales growth and embed efficiency, the need for a connected, agile organization built around customer demand is essential. Discover how our services enable online platforms to make that shift.

Boost sales to small and medium-sized businesses

SMBs face a number of challenges that your platform can address. See how your business can create opportunities and increase sales with our suite of services.

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Channel revenue optimization

Organizations spend 20–30% of revenue on sales through promotions, allowances, and deals, but many don't realize up to 10% of this revenue is lost as leakage. We help clients optimize spend and cut leakage by up to 50%.

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Monitor expense fraud and prevent unauthorized spend

We automate how organizations monitor and spot unauthorized spend, connecting AI and machine learning with compliance knowledge to uncover insightful trends.

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Powering cloud portability with containerization

We drive efficiencies and flexibility across the enterprise through container technology, using a multi-cloud strategy that reduces costs and avoids reliance on a single vendor.

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Take control of your SAP S/4HANA migration

Make sure your ERP creates agility for your company. If you're going through an ERP migration, we'll show you how to get the most from your investment and future-proof your business.

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Deep insight from Cora Finance Analytics

A holistic technology hub that uses a persona-based approach to help finance professionals get the right insight to the right person for faster decision-making.

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Why Genpact

Our blend of process and digital expertise enables clients to reimagine their operations, increasing employee satisfaction, customer loyalty, and business growth.

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Securing a hate-speech free environment for a tech giant

See how a social media company uses AI and automation to remove toxic content and keep users and workers safe .
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Revenue-boosting contract management for a cloud computing firm

We cut revenue leakage by cleaning up contract management and data quality. Now the sales team can boost performance and efficiency, too.
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The art of persuasion: Improving digital ad quality

Discover how an internet giant uses analytics to enhance customers' ad quality, boost governance, and strengthen processes.
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How we think

Use the insights we've gathered from our work with companies around the world to build resilience, innovation, and growth.