Rightpoint, a Genpact company, used gen AI to enhance the functionality of Novva's autonomous security robots, making them more engaging while bolstering the safety and efficiency of Novva's operations.
Genpact is enabling the bank to use gen AI to reduce the time it takes to store, maintain, and update data across the company, reducing operations time by 42%.
Genpact’s partnership with a sales and marketing tech firm is transforming consumer goods operations at scale. Advanced technology enables smarter, faster business decisions.
An AI-powered virtual assistant guides supply chain agents at a leading IT services provider and synchronizes actions across finance, supply chain, and sales.
Genpact partnered with a global medical technology company to accelerate how it identifies and resolves technical support issues and improve its customer interactions. How? NextGen Support, a gen AI application.
Volkswagen Financial Services' customer service department is using Genpact's gen-AI-powered chatbot, Cora Knowledge Assist, to improve employee onboarding.
An AI-powered customer service solution for Amazon device customers.
By building an AI center of excellence, a leading business and technology services provider is transforming key finance functions with Genpact by its side.
Genpact helped a leading manufacturer run a proof of concept (POC) project for using a GPT-based LLM covering research documents to improve the productivity of its product research teams.
Genpact has deployed its gen-AI-driven solution, Cora Knowledge Assist, to enhance the knowledge transfer process from experienced to new employees, reducing the need for repeated contact and, consequently, improving overall CSAT scores.
Genpact's AI solution, Cora LiveSpread, is transforming the client's highly manual and time-consuming financial spreading process to bring about increased productivity, accuracy, and customer satisfaction.
Dropbox cuts its procurement cycle by 50% by transforming its procurement, sourcing, and case management operations with Genpact and ServiceNow, moving it a step closer to leveraging gen AI to unlock value.
Genpact is helping Apex Fintech Solutions detect, investigate, and prevent financial crime more effectively with riskCanvas™, its cloud-based financial crime software suite, powered by gen AI.
Genpact is helping a windows and doors manufacturer use generative AI to aid employees in capturing complex information in data repositories that can then be searched by a digital query-based chatbot.
A global financial services company partnered with Genpact to leverage generative AI and LLMs to transform its knowledge management by developing a chatbot, enhancing search capabilities, and preparing the firm's data for AI.
A leading life insurance corporation has brought Genpact on board to help it establish a generative AI-powered solution to reduce time spent on data collation and processing activities across multiple systems.
A global asset manager is working with Genpact to use gen AI to improve the behavior-driven development (BDD) testing process, eliminating human error, improving accuracy, and boosting process productivity by 30%.
An entertainment giant is using gen AI to arm chat agents with contextualized, real-time data to improve the customer experience for its amusement park visitors.