Protect reputation and revenue
Fraud is a growing concern for financial institutions. Maintaining customer satisfaction while implementing strong security measures is crucial.
Genpact’s solution offers the best of both worlds with comprehensive fraud advisory services, advanced technology solutions, and proactive fraud analytics. Our approach leverages generative AI and machine learning to reduce fraud-related costs and improve customer experience.
Fraud prevention that puts customers first
Our Fraud Risk Management solution provides advisory services, technology solutions, and analytics to minimize risks and improve customer experience. We serve over 200 clients across the globe, including 50 of the world's biggest financial institutions, and help businesses manage a whopping 100 million customers.
Impactful results for financial institutions
Our work speaks for itself. We have:
- Reduced claims processing times for a financial giant by transforming chargebacks and claims, saving costs, and making customers happy\
- Collaborated with a global wealth management firm to launch a new card product while mitigating fraud attempts, reducing potential losses, and improving the digital customer experience
- Spruced up digital self-services for a European bank, reducing hassle and nipping fraud in the bud
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