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Customer experience transformation: Moving from cost to outcomes with AI
Discover how AI-led innovation is reimagining customer experience and creating a future where customer service is measured in outcomes instead of costs.
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Volkswagen Financial Services revs up customer care with generative AI
Genpact's Cora Knowledge Assist is helping Volkswagen Financial Services' customer service agents get up to speed and resolve customer queries faster.
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Transform source to pay with Genpact and ServiceNow
Genpact and ServiceNow: Revolutionizing procurement with a source to pay as-a-service solution for more control over spend and improved efficiency.
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