ServiceNow | Our Partners | Genpact

Genpact's ServiceNow Practice

Fast-track your digital transformation journey and optimize business outcomes

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A partnership that helps you unlock innovation

The strategic partnership between Genpact and ServiceNow delivers operational success for your business. As an Elite partner, Genpact provides end-to-end services for the entire suite of ServiceNow solutions, including design, configuration, deployment, and support. We are also a designated ServiceNow reseller. Trust our partnership to augment your workflows with faster, more intelligent workflow automation that builds on new generative AI capabilities.

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Source to pay with ServiceNow

Josh Kash, Finance and Supply Chain Workflows Leader at ServiceNow, and Nuno Lopes, Solutioning and Presales at Genpact, discuss our source to pay partnership. They explore how we dedicate ourselves to addressing our customers' most pressing challenges to deliver significant business value.

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Our solutions

Genpact and ServiceNow offer organizations agile and flexible tools that empower them to continue growing and innovating, despite business and economic pressures.

F&A transformation

Modernize your financial operations, and streamline accounts payable, accounts receivable, and record-to-report. You'll increase accuracy and agility while reducing cost and improving overall visibility and control

Banking operations transformation

Automate banking operations – like commercial lending, payments, and disputes – with self-service workflows. You can even integrate third-party sales channels with a cloud-based enterprise platform

Unlock innovation with Genpact and ServiceNow

We help enterprises implement innovative solutions and establish efficient workflows so they can achieve their business goals.

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More time to care for patients with Genpact and ServiceNow

Genpact's care management solution, built on the ServiceNow Healthcare and Life Sciences Service Management platform, seamlessly integrates electronic health records to reduce the pain of admin for everyone.

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ServiceNow: Better processes and happier employees

Behind every great experience is a great workflow. Whatever function you're transforming, we have the advice you need to make the most of your investment or take the first step with confidence.

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source-to-pay process experts


years of ServiceNow practice experience


productivity boost across business workflows

"Genpact is an Elite partner of ServiceNow, and together, we have built best-in-class industry solutions and differentiated offerings. Through our ongoing collaboration, we look forward to delivering compelling business outcomes to clients as they accelerate their digital transformation initiatives."
David Parsons SVP, Global Alliances and Partner Ecosystem, ServiceNow

Why ServiceNow?

ServiceNow is a leading American software company that offers a cloud-based platform and solutions to digitize and unify workflows for smarter, faster, and better ways of doing business. Working together, ServiceNow and Genpact have the deep business and technology expertise needed to apply innovative digital technologies to create industry-leading solutions. Genpact uses ServiceNow to provide a standard system of engagement across the front, middle, and back-office layers to eliminate data silos, make processes more efficient, and create a connected experience for everyone.

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