A partnership that helps you unlock innovation
The strategic partnership between Genpact and ServiceNow delivers operational success for your business. As an Elite partner, Genpact provides end-to-end services for the entire suite of ServiceNow solutions, including design, configuration, deployment, and support. We are also a designated ServiceNow reseller. Trust our partnership to augment your workflows with faster, more intelligent workflow automation that builds on new generative AI capabilities.
Genpact is honored to be recognized as a Leader in the ISG ServiceNow Ecosystem Partners 2025 report for Innovation on ServiceNow and ServiceNow Consulting and Implementation Services.
The power of Genpact + ServiceNow
Learn how Genpact's deep business expertise accelerates value from ServiceNow implementations and lays the foundation for agentic AI.
Our case studies
Our insights
Hear from our experts on how Genpact and ServiceNow partnership turns challenges into opportunities for lasting impact.
- 1
- 2
- 3
Our solutions
Genpact and ServiceNow offer organizations agile and flexible tools that empower them to continue growing and innovating, despite business and economic pressures.
Why ServiceNow?
ServiceNow is a leading American software company that offers a cloud-based platform and solutions to digitize and unify workflows for smarter, faster, and better ways of doing business. Working together, ServiceNow and Genpact have the deep business and technology expertise needed to apply innovative digital technologies to create industry-leading solutions. Genpact uses ServiceNow to provide a standard system of engagement across the front, middle, and back-office layers to eliminate data silos, make processes more efficient, and create a connected experience for everyone.