Source-to-Pay with ServiceNow

Improve user experiences and spend management with an AI-powered source-to-pay solution

Genpact recognized as a leader in procurement outsourcing services in the 2024 Everest Group PEAK Matrix® Assessment. Read more

Making source to pay a source of value

Source-to-pay teams play a crucial role in managing spend, so we want to make sure they have all the support they need. Our source-to-pay solutions are designed to integrate processes and streamline workflows to create a better employee experience. We bridge the gaps between people, processes, and technology to take control of spending.

We build smart and seamless workflows to reduce invoice processing time, errors, and manual interventions.

Companies using our solution saw up to

40-60%

increase in process efficiency

We'll show you how to make the most of ServiceNow's advanced AI capabilities to improve invoicing speed and accuracy.

We've helped companies achieve up to

67%

faster procurement cycles with ServiceNow

We put the employee and supplier experience first, using automation to free teams from time-consuming manual tasks.

We've helped companies automate

70-80%

of invoice processing steps

Cloud-based procurement is faster, cost-effective, and more secure. We'll help you seamlessly introduce new technology.

Through automation, our clients experience

30-50%

of source-to-pay related costs

A better way to do business with ServiceNow

Managing supply chain volatility, rising costs, and sustainability goals can be challenging. When budgets are low but business demands are high, source-to-pay teams need a simple way to control spend.

Combining our expertise with ServiceNow solutions, we create simple, structured, and standardized source-to-pay workflows. Your processes become more automated and scalable, using advanced technology like AI and analytics for better collaboration, decision-making, and cash flow management.

Bring procurement and accounts payable under one roof

Our procurement-as-a-service solution combines our sourcing and procurement expertise with ServiceNow's Source-to-Pay platform to deliver a centralized, efficient digital procurement experience for suppliers, buyers, and employees.

It works hand in hand with our payables-as-a-service solution, which combines our accounts payable expertise with ServiceNow's Accounts Payable Operations to create seamless experiences for suppliers and employees.

Better ways of working in the cloud

The cloud is the perfect home for your procurement solution. It eliminates costly up-front investments and speeds up deployment to create an anytime, anywhere purchasing experience.

Our approach is designed to make source-to-pay processes a better experience for everyone. We can help cut rogue spending, boost compliance, and improve turnaround time. And thanks to greater visibility and insights, teams can focus on higher-value work.

Procurement-as-a-service in action

A global financial services company struggled with disorganized and fragmented procurement processes, leading to slow request resolution and poor experiences for employees and suppliers. We developed a single platform to streamline requests and built a dedicated knowledge management portal to transform procurement end to end. Thanks to our automation and self-service capabilities, the company achieved a 20% request reduction and a 50% faster request resolution time.