Genpact: ISG leader in Google Cloud data analytics and AI
  • Report

ISG names Genpact a leader in Google Cloud implementations, data analytics, and AI

The rise of multicloud and hybrid cloud strategies is accelerating, with organizations using Google Cloud alongside other technology providers to optimize performance, resilience, and cost-effectiveness, especially in big data and AI applications.

As a Google Cloud partner, we are proud to be recognized by ISG as a leader in Google Cloud implementations, data analytics, and AI innovations in the 2024 Provider Lens™ Google Cloud Partner Ecosystem report.

This new report shows how Genpact advanced from a "Product Challenger" in 2023 to a "Leader" in 2024 by expanding our service portfolio and using Google Cloud's stack to deliver enterprise platform solutions for our clients. Additionally, we've prioritized artificial intelligence (AI) transformation to achieve 30% revenue from applied AI solutions.

ISG highlights how we recorded a 400% increase in Google Cloud certifications in 2023, and our upskilling efforts led to a 5700% rise in trained resources, totaling 1,221 experts. These achievements provide clients with strong data, technology, and AI capabilities and a highly skilled talent pool, giving them a competitive edge in the market.

"Genpact leverages a combination of domain expertise, agile operational methodologies, and digital capabilities to deliver value-driven migration and modernization outcomes on Google Cloud. It is offering advanced Google Cloud data analytics, ML and GenAI services even in complex, highly regulated client industries"
Dr. Tapati Bandopadhyay Lead Author and AI Expert Leader, ISG
“This recognition highlights our strength in building data-and AI-led solutions that allow our clients to unlock the full potential of Google Cloud. I’m proud to announce that Genpact has earned the highest customer satisfaction scores in ISG's Voice of the Customer survey as well, and has been recognized as a global ISG CX Star Performer for 2024 among Google Cloud ecosystem providers, validating our customer-centric approach."
Neel Shapur Global Leader, Google Business Group, Genpact

Read the full report here

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Our gen AI focus

Our pioneering work with gen AI includes use cases such as developing simulation twins, hypothesis testing, and converting legacy SQL to modern SQL. The seamless integration of gen AI with the software development life cycle accelerates time to market, delivering rapid results for our clients.

Genpact's early adoption of gen AI solutions on platforms like Google Gemini, Bard, Duet AI, and Vertex AI also sets us apart. These solutions automate repetitive tasks, generate novel solutions, and optimize processes, particularly in regulated sectors like finance and healthcare.

Plus, our gen AI solutions and accelerators help organizations predict customer behaviors, optimize supply chain operations, and enhance risk management strategies so they can stay ahead of the curve.

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