Discover operational excellence with Genpact and Celonis

Do more with your data

Accelerate business transformation

When you're looking to redesign your business operations, traditional methods of process analysis often fall short. Genpact and Celonis can help. We bring our industry, functional, operational, and Lean Six Sigma expertise to the table. Blended with leading process mining technology and the Execution Management System (EMS) from Celonis, you can do more with your data.

 

Across every industry, we give businesses a comprehensive understanding of their operations – from processes to performance. We help them identify opportunities for continuous improvement while mitigating risk and maintaining compliance.

 

What's more, Genpact can find the right approach for responsible and scalable generative AI and large language models (LLMs). We will help you generate insights that answer complex business questions, optimize workflows, reveal bottlenecks, and support data-driven decisions. We do this by harnessing our decades of process, data, and analytics expertise – earned from implementing Celonis across various industries.

The Genpact and Celonis partnership

Genpact's process management experience and deep industry expertise work in harmony with Celonis' process-mining technologies. We can reveal how processes run, how to simplify them, and how to build future-proof operations.

Accelerate digital transformation

 

The Genpact and Celonis platinum partnership helps organizations act with agility for continuous business transformation.

Learn more about our partnership

Become a process intelligence leader

Discover how 400 global business leaders use process intelligence to increase productivity, boost revenue, and improve experiences

Access the report

Genpact wins 2024 Celonis ''Best Use Case Ideation" award for sustainable supply chain solution

Recognition highlights Genpact's innovative solution to reduce waste and improve efficiency.

Read the press release

Case Study

Thermo Fisher

Thermo Fisher used Genpact's analytics, automation, and transformation methodologies – including ProcIndex and our Intelligent Automation Index – with Celonis' process mining tools to assess and improve customer experiences.

Read the case study
Portrait of African-American male scientist wearing a lab coat, looking under a microscope, analyzing a sample during his work in a laboratory.
Client story

Our solutions

Genpact and Celonis help organizations accelerate their digital transformation. Here are just some of the ways our partnership could benefit your business.

    Explore digital twin technology

     

    Digital twins are digital copies or representations of a process. They offer a consolidated view of the end-to-end processes to flag what is and isn't working. With Genpact and Celonis, you can easily visualize better ways of working

     

    Transform finance and accounting

    Improve cash flow, reduce rework, avoid penalties, visualize workflows, and control costs. All thanks to our solutions, including the Perfect Payable Index. Across finance and accounting, we're standardizing processes to unlock cost-saving opportunities

    Learn more

    Drive long-term value

    At Genpact, we think beyond short-term achievements. We work hard to set up centers of excellence where data-driven transformation continues long into the future. We make sure businesses are set up for better change management, continuous transformation, and long-term value realization

    Improve customer experience

    Working with Genpact and Celonis, we can help you put customers first. We'll show you how to improve outreach, optimize touchpoints, and increase satisfaction for greater customer loyalty. Together, we'll find and fix pain points for a better customer experience

    Optimize supply chains

    We've partnered with some of the world's largest companies to transform and run their supply chain operations. Our offerings span supply chain planning, global transportation and logistics, and after-sales services. Our mission is to continue building the supply chain of the future

    Learn more

    Streamline banking operations

    Get a comprehensive view of banking processes, improve mortgage time to market, and streamline customer onboarding with a data-driven approach to process optimization. We use Celonis' banking solutions to help clients uncover insights and identify areas for improvement

    Improve insurance operations

    Insurers need automation. With Celonis and Genpact, you can improve payment management, introduce touchless invoicing, reduce manual reporting, and increase compliance to mitigate risk and protect customer data

    Why Celonis?

    The partnership between Genpact and Celonis will revolutionize how companies digitally transform themselves with faster access to process improvements, disrupting the status quo on how they run, optimize, and operate their organizations.

    Alison Close

    Research Manager at IDC, a leading industry analyst firm

    Read the press release

    Key statistics

    450+

    Celonis-trained professionals

    9,000+

    transformation specialists

    100+

    delivery centers in 30 countries

    Like what you see?

    let's talk