Digital Transformation and AI Consulting

As a professional services firm, we use digital artificial intelligence (AI) consulting to rethink your enterprise. We can accelerate process automation, supercharge AI and analytics, and redesign experiences to help your business survive and thrive.
With journey-driven transformation, we create superb customer experiences – and increase your competitive edge – using our talent, digital, and business strategy to link your front, middle, and back offices.
Most enterprises have loads of data but few insights to drive change and top-line growth. We will transform your data with digital and AI solutions so you can reap the benefits of world-class insights.
faster time to market
increase in efficiency
increase in efficiency
We have products and solutions that fit your AI consulting needs
Though AI consulting firms can help companies navigate through technological changes in their digital transformation journey, Genpact's Technology Consulting Team aims to deliver tangible business benefits through targeted, industry-specific offerings.
We enhance customer and user experiences with digital transformation. We use agile methodologies to accelerate time to market. Our automation practices use design thinking to automate end-to-end processes. Our global business services support transformation and innovation. And our data science practice uses AI for outcome-driven decisions. We build business strategies based on our knowledge to create new business models that solve client challenges.
I want a practical roadmap for transformation
5 Products & Solutions
Transform customer journeys
Our experience strategy and design practice use digital transformation to deliver superb customer experiences across the front to back offices. Our approach fuses cross-functional teams, agile methodologies, design thinking, user experience principles, and smart technologies to transform customer journeys.
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Drive business outcomes through technology
Technological change can prove difficult and expensive. Combined with our IT and industry expertise and AI-based platform, Genpact Cora, our Technology Consulting Team will understand your IT goals, then guide your organization through its transformation to deliver business impact and ROI.
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Accelerate time to market using digital
Our high-velocity engineering practice uses agile methodologies and engineering to combine technologies such as automation, analytics, and ambient computing to build purpose-built solutions for our customers. We give companies the ability to experiment, scale, and evolve rapidly, yielding faster rollouts of digital programs to get to market faster.
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Automate my end-to-end processes
Genpact's intelligent automation practice uses design thinking to scope and plan your automation roadmap. We'll examine your robotics potential and expected ROI underpinned by AI. Then, we'll help you set up a world-class center of excellence to successfully deploy automation at scale. We also assess any risks to deliver robust, secure programs.
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Turn GBS into an innovation center
Global business services (GBS) are evolving fast. Beyond simply managing transactional processes and focusing on cost reduction, turn your GBS into a center of excellence that supports transformation and brings innovation to your company.
Learn MoreI want to use our data for outcome-driven insights and AI
4 Products & Solutions
Make faster, better decisions to fuel innovation
Our data science practice combines our business and process knowledge with our expertise in computational methods to extract value from data. We also help clients make faster and better decisions, boost bottom line productivity, and fuel innovation to disrupt the way organizations do business.
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Increase the return on my data
Genpact's data engineering practice unlocks value from your data by architecting, governing, and orchestrating data ecosystems to empower analytics. We increase revenue and boost margins while managing costs and risks with architecture simplification, modernization, and governance.
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Build industry-specific business practices
Our data and insight practice helps businesses visualize their data efficiently and effectively to make faster decisions and take quick action. We help you uncover unexpected findings in a clear, easy-to-grasp way. By blending our tools, analytical skills, industry, and process expertise we turn data into actionable business insights.
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Create new business models
Our AI and machine learning practice uses AI to solve end-to-end business problems with natural language understanding, machine and deep learning, computer vision, and conversational AI interfaces. By linking people, process, and data, we enable clients to detect patterns, predict customer needs, and adapt to fluid business models.
Learn MoreOur deep industry and process expertise and our AI-based platform, Genpact Cora, make us so much more than an AI consulting firm. Working with Genpact, you'll see how we've helped companies across every industry digitally transform to achieve tangible and long-lasting business impact.