Digital Transformation Consulting
As a professional services firm, we use digital consulting to rethink your enterprise. We can accelerate process automation, supercharge AI and analytics, and redesign experiences to help your business survive and thrive.
With journey-driven transformation, we create superb customer experiences - and your competitive edge - using our talent, digital, and business strategy to link your front, middle, and back offices.
Most enterprises have loads of data and few insights to drive change and top line growth. We will transform your data with digital and AI so that you can reap the benefits of world-class insights.
faster time-to-market
increase in efficiency
increase in efficiency
We have products and solutions that fit your needs
I want a practical roadmap for transformation
5 Products & Solutions
Transform customer journeys
Our Experience Strategy and Design practice uses journey-driven transformation to deliver superb customer experiences from the front to back offices. Our approach, powered by Cora Journey360, fuses cross-functional teams, agile methodologies, design thinking, user experience (UX) principles, and smart technologies to transform customer journeys.
The key to sustainably superior customer experience: Leverage operations front to back
Drive business outcomes through technology
We know technological change can be hard and expensive. Combined with our IT and domain expertise and AI-based platform, Genpact Cora, our Technology Consulting team will understand your IT goals, then guide your IT organization through transformation to deliver business impact and ROI.
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Accelerate time to market using digital
Our High Velocity Engineering practice uses agile methodologies and engineering to combine technologies such as automation, mobility, and ambient computing to build purpose-built solutions for our customers. We give companies the ability to experiment, scale, and evolve rapidly, yielding faster rollouts of digital programs to get to market faster.
Automate my end-to-processes
Genpact's Intelligent Automation practice uses design thinking to scope and plan your automation roadmap. We'll define your robotics potential and expected ROI with a path to AI. Then, we help you set up a world-class Center of Excellence (CoE) to successfully deploy automation at scale. We also assess any risks to deliver robust, secure programs.
Turn GBS into a center for innovation
Global business services are evolving fast. Beyond simply managing transactional processes and focusing on cost reduction, turn your GBS into a center of excellence that supports transformation and brings innovation to your company.
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I want to use our data for outcome-driven insights and AI
4 Products & Solutions
Make faster, better decisions to fuel innovation
Our Data Science practice combines our business and process knowledge with our expertise in computational methods to extract value from data. We also help clients make faster and better decisions, boost bottom line productivity, and fuel innovation to disrupt the way organizations do business.
Get a return on my data
Genpact's Data Engineering practice enables “return on data” by architecting, governing, and orchestrating data ecosystems to empower analytics. We enable revenue, margin, cost, and risk outcomes with architecture simplification, modernization, and governance.
Build business strategies based on knowledge
Our Data Insight practice helps businesses visualize their data efficiently and effectively to make faster decisions and take quick actions. We help you uncover unexpected findings in a clear, easy-to-grasp way. By blending our tools, analytical skills, domain expertise, and process, we turn data into actionable decisions that drive change.
Create new business models
Our AI and Machine Learning practice uses artificial intelligence to solve end-to-end business problems with natural language understanding, machine and deep learning, computer vision, and conversational interfaces. By linking people, process, and data, we enable clients to detect patterns, predict customer needs, and adapt to fluid business models.