Business Technology Services
Genpact helped InterNex Capital deliver $500 million to small businesses with a custom, cloud-based, digital-lending platform.
IT needs to keep pace with change. Our end-to-end IT infrastructure and managed workplace services help businesses stay agile and responsive.
When it comes to business applications, we can modernize and automate them by putting digital technologies to work in the context of your industry.
Our integration services team will work closely with you to connect your enterprise ecosystem and align business functions to support digital transformation.
faster time to market
We have offerings that fit your needs
We offer a range of business technology services to enable transformation by simplifying even the most complex end-to-end projects.
Our cloud advisory services help you realize maximum business value during your cloud journey. We further accelerate and optimize your cloud journey with our cloud engineering services. Plus, our cloud managed services can help you realize the business benefits of our 24/7 cloud operations.
Our application modernization services enhance user experience and agility by rearchitecting business applications. We transform customer experiences with our industry specific and specialized platform services. We save time and money with automated testing using prebuilt frameworks and accelerators that provide intelligent business applications support through cognitive solutions.
We also offer best in class SAP and S/4HANA enterprise resource planning (ERP) business integration and Oracle ERP business integration services.
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Through our cloud advisory services, we'll help you realize the true value of cloud technology. We can help you with strategy and roadmap creation, cost benefit analysis, exploration of current and future architecture, and change management plans.
Through platform refactoring, modernization, cloud-native architecture, application development, and rapid prototyping, we can engineer cloud services at speed. The result is a faster time to market with improved cycle times, reliability, and scalability.
Our 24/7 global cloud operations help enterprises create more secure cloud services. We provide dedicated shared services, reduce operational costs by optimizing cloud consumption, and develop proofs of concept for new services to improve adoption.
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Managed workplace services
From service desk and field support to enterprise service management and end-user engineering services, our managed workplace services help organizations stay resilient. We drive value and reduce cost through operating model redesign and automation, with a focus on improving end-user experiences with personalized IT support. Our unique custom-built tools integrate with your existing investment to provide high ROI.
IT Infrastructure Services
We help businesses transform their IT infrastructure using intelligent operations. Our end-to-end, 24x7 support focuses on the performance, availability, recoverability, and security of IT infrastructure. Our range of capabilities and extensive experience in security operations and management make us an ideal partner.
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We can transform your business applications. We'll create an agile relationship between development and IT operations, backed by artificial intelligence (AI) and machine learning. Working with clients, we've achieved a 35% reduction in cycle times and 30% lower IT operating costs, and uncovered new data-driven insights.
Our industry-specific platform services use custom accelerators and frameworks to improve the customer experience. Through partnerships with specialized product firms, we oversee implementations that streamline and automate business operations leading to reduced customer onboarding and deal closing times.
We can use automation accelerators tailored to your industry to quickly reduce cycle times. Combined with our deep industry and process knowledge, we've achieved a 20% cost reduction for some clients. Plus, modular frameworks backed by reusable components and utilities can drive a 25% increase in quality assessment efficiency.
We can develop intelligent business applications like interactive self-service tools and chatbots using robotic process automation, AI, and natural language processing to enhance the customer experience. We innovate to reduce cycle times by up to 20%, provide fast resolutions for customers, and lower manual support costs by up to 15%.
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SAP Business Integration
We offer best-in-class SAP and S/4HANA enterprise resource planning business integration. We provide the speed, agility and transformation services you need to uncover real business benefits. We've achieved a 50% reduction in financial closing cycle time, 20%–30% faster rollouts, and deliver on time and on budget in 95% of cases.Learn More
Oracle Business Integration
Our Oracle ERP business integration services include design and process consulting, surround services, application maintenance, upgrades, and integration advice. We've achieved a 50% reduction in financial closing cycle time, 20%–30% faster rollouts, and are on time and on budget in 95% of cases.Learn More
Genpact's business technology services combine industry knowledge, data and technology expertise, and a deep understanding of applications and data. Our pretrained accelerators, automation frameworks, a host of digital technologies, industry experts, and partnerships with specialized product firms, are some of the tools at our disposal to help us deliver positive business outcomes. Our solutions help improve business agility by eliminating manual and complex business process to deliver transformation at scale.