Transform your customer experience strategy with Salesforce and Genpact
Boost business growth, innovation, and customer satisfaction
As a world-leading customer relationship management (CRM) solution, Salesforce brings companies and customers together. But there's so much more to Salesforce, and Genpact will help you achieve the greatest returns on your investment.
As an end-to-end provider of Salesforce services, we specialize in Salesforce design, configuration, development, and deployment. Whether you're transforming CRM, redesigning your sales and commercial processes, or enhancing your cloud solutions, we'll help you make the most of Salesforce.
We're ready to help you redesign business processes, create smoother customer journeys, and develop memorable customer experiences.
Our breadth and depth across Salesforce product offerings
Genpact announces integration with Salesforce Data Cloud to drive AI-powered solutions across enterprises
Genpact's partnership with Salesforce combines our deep industry knowledge, data, technology, and AI expertise and, a global talent pool with the Salesforce Data Cloud, to help businesses break down data silos, gain real-time insights, and deliver personalized experiences at scale.
Setting up for success
At Genpact, we have Salesforce experts ready to handle your transformation. In this blog, one explores how the customer experience landscape is changing, how Salesforce can help businesses respond, and some best practices for getting started.
Read our case studies
Our solutions
Cora APFlow
Automate and transform your account payable process with dynamic workflows, artificial intelligence, and machine learning.
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Banking and capital markets
We help financial services companies win in the digital economy and shape the future of banking.Learn more About -
Consumer goods and retail
Integrated, intelligent operations that forecast and act on fast-changing consumer needsLearn more About -
High tech industry
Transform your high tech operations, sales, and supply chains to drive seamless experiences and accelerate growthLearn more About -
Software and digital platforms
Fuse the power of digital and data with the right operating model to grow at speed and scaleLearn more About -
Manufacturing
Transform and modernize your manufacturing operations to build the agility and intelligence you need to thrive in the futureLearn more About -
Healthcare and life sciences
Building a better ecosystem of drugs, devices, and healthcare to keep people safe and wellLearn more About -
Communications, media, and entertainment
Reimagining media and entertainment operationsLearn more About
Why Salesforce and Genpact
Genpact is Salesforce's independent software vendor, consulting and system integrator, and outsourcing service provider partner. This means we're at the top of our game in improving customer experience strategy. We'll partner with you to scale and integrate Salesforce within your enterprise technology and process landscape, with customer success at the core. In short, you can reap the benefits of Salesforce solutions across every corner of the enterprise and every business unit to boost growth, innovation, and customer satisfaction.