Transform your customer experience strategy with Salesforce and Genpact
Boost business growth, innovation, and customer satisfaction
As a world-leading customer relationship management (CRM) solution, Salesforce brings companies and customers together. But there's so much more to Salesforce, and Genpact will help you achieve the greatest returns on your investment.
As an end-to-end provider of Salesforce services, we specialize in Salesforce design, configuration, development, and deployment. Whether you're transforming CRM, redesigning your sales and commercial processes, or enhancing your cloud solutions, we'll help you make the most of Salesforce.
We're ready to help you redesign business processes, create smoother customer journeys, and develop memorable customer experiences.
Our breadth and depth across Salesforce product offerings
Read our case studies
Our solutions
Key facts
12,000 +
Genpact operational specialists work on Salesforce
+ 2 bn
transactions are processed annually
$ 1.5 tn
worth of transactions are processed annually
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Banking and capital markets
We help financial services companies win in the digital economy and shape the future of banking.Learn more -
Consumer goods and retail
Integrated, intelligent operations that forecast and act on fast-changing consumer needsLearn more -
High tech industry
Transform your high tech operations, sales, and supply chains to drive seamless experiences and accelerate growthLearn more -
Software and digital platforms
Fuse the power of digital and data with the right operating model to grow at speed and scaleLearn more -
Manufacturing
Transform and modernize your manufacturing operations to build the agility and intelligence you need to thrive in the futureLearn more -
Healthcare and life sciences
Building a better ecosystem of drugs, devices, and healthcare to keep people safe and wellLearn more -
Media, publishing, and entertainment
Reimagining media and entertainment operationsLearn more
Why Salesforce and Genpact
Genpact is Salesforce's independent software vendor, consulting and system integrator, and outsourcing service provider partner. This means we're at the top of our game in improving customer experience strategy. We'll partner with you to scale and integrate Salesforce within your enterprise technology and process landscape, with customer success at the core. In short, you can reap the benefits of Salesforce solutions across every corner of the enterprise and every business unit to boost growth, innovation, and customer satisfaction.