A sprawling multi-cloud platform with minimal visibility
Hospitals and clinics use healthcare apps to improve patient care and increase efficiency. As a provider of these apps, this global healthcare company built a multi-cloud marketplace for clients to access the apps or to develop and host new ones.
The company built its app marketplace on leading Amazon Web Services (AWS) and Microsoft Azure cloud platforms, but it was struggling to manage it all. The tools for operations, finance, and compliance did not connect with one another, which led to a number of visibility, control, and governance challenges.
Due to this lack of visibility, employees struggled to make informed decisions on how to best manage the company's operations in the cloud.
Security was another concern. The company's cybersecurity strength – how well it could predict, prevent, and respond to cyberthreats – remained stuck at 45%. And although the marketplace had great potential for growth, the company lacked a scalable strategy.