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  • Core Business Services Discover how Genpact’s deep domain knowledge helps reimagine key processes and customer experiences.
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  • Procurement and Supply Chain Bring the power of digital at the macro and micro level of every element of your process.
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Consumer Banking

Customer-centricity in everything

Customer experience is the differentiator that keeps leading banks at the front of the field. But success depends on reimagining processes end to end, with the customer front of mind. That's where we come in. We combine our process and industry knowledge with cutting-edge technologies so you can delight your customers and keep them loyal.

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Consumer Banking Highlights

  • 30
    countries served
  • 18
    +
    global delivery centers
  • +
    19
    K
    financial services experts

Consumer Banking Solutions

 

Insights on Consumer Banking

Robotic Process Automation Report
Creating winning customer experiences in banking
Analytics & Big Data
Case Study
Transforming the customer experience at a top UK bank
Robotic Process Automation
Case Study
Banking on robotics
Automation
Point of View
When it comes to anti-money laundering and anti-fraud, together is better…
Digital Technology
Case Study
At a U.K. bank, customer onboarding enters the digital age
Customer Experience
Blog
Outside-in – the key to customer onboarding
Robotic Process Automation
Point of View
For banking customers in a digital world, first impressions still count…
Analytics & Big Data
Case Study
Converting data into insights at a financial services firm
Digital Technology
Point of View
Does your onboarding process mean smooth sailing or turbulent seas for…
Digital Technology
Blog
Better customer experience through bots
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