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  • Core Business Services Discover how Genpact’s deep domain knowledge helps reimagine key processes and customer experiences.
  • Procurement and Supply Chain Bring the power of digital at the macro and micro level of every element of your process.
  • Risk and Compliance Get ahead of risks and enable more robust compliance with our powerful solutions.
  • Finance & Accounting Build a next-generation finance function and become a strategic business partner.
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Consumer Banking

Customer-centricity in everything

Customer experience is the differentiator that keeps leading banks at the front of the field. But success depends on reimagining processes end to end, with the customer front of mind. That's where we come in. We combine our process and industry knowledge with cutting-edge technologies so you can delight your customers and keep them loyal.

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Consumer Banking Highlights

  • 30
    countries served
  • 18
    +
    global delivery centers
  • +
    19
    K
    financial services experts

Consumer Banking Solutions

More than 19,000 financial service experts in 18 global delivery centers enable banks to transform their organizations to deliver faster results and create seamless front-, middle-, and back-office processes. We enhance customer experiences, improve competitiveness, accelerate growth, boost agility, and enable sustainable transformation.

Insights on Consumer Banking

 
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The real journey behind customer journeys
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Artificial intelligence in consumer banking
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Credit and compliance risk: from walls to bridges
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