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6 principles for success with AI and analytics
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HFS ranks Genpact a market leader in Generative Enterprise Services 2025
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Customer experience transformation: Moving from cost to outcomes with AI
Discover how AI-led innovation is reimagining customer experience and creating a future where customer service is measured in outcomes instead of costs.
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Dispute management as a service: Build a digitally advanced disputes platform
With Genpact and ServiceNow's Dispute Management as a Service, banks can boost speed, accuracy, transparency, and the agent and customer experience.
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Transforming dispute resolution with AI
Automation and AI can help financial institutions improve the dispute resolution process and elevate the customer experience. Here’s how.
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