Overview
Media, publishing, and entertainment companies are on the cusp of reinventing themselves as tech entities. With our process and industry expertise and skills in advanced analytics and artificial intelligence (AI), we help companies unlock growth opportunities from across the new value chain.
Reimagining business models and operations in media, publishing, and entertainment
Featured solutions
Our solutions help you reimagine audiences and market opportunities and leverage a universe of ecosystem partners, content creators, and distributors to create exceptional customer experiences.
User account safety and recovery
We use digital technologies to prevent identity theft and account takeovers and enable the quick recovery of compromised accounts after a security issue.
Product development and data labeling
Our data labeling services increase the accuracy of AI solutions by identifying and segregating content to create safer user experiences.
Awards and accolades
Our ability to transform and run end-to-end value chains using our data, technology, and AI expertise is validated by leading independent analysts. We deliver growth, better experiences, and operational excellence for our clients.
ISG
Leader
Media and Communication Services Provider Lens
2022
Everest Group Peak Matrix
Leader
Trust & Safety Services Report
2023
HFS Research
#2
Top 10 F&A Service Providers
2022
Why Genpact
Helping media companies improve growth, efficiency, and customer experience.
3,000 +
industry experts
50 +
clients
15 +
countries
How we think
Build on the insights and experience we've gathered from our work with media, publishing, and entertainment companies around the world to empower your business.
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Intelligent automation
Connect people, processes, data, and technology with intelligent automation services for better ways to do businessLearn more -
Artificial intelligence
See how Genpact can help you develop artificial intelligence services designed to deliver transformation at scale and optimize business processes.Learn more -
Cloud
Cloud is the future. Discover cloud services and solutions that can support business resilience, agility, and innovationLearn more -
Data and analytics
Accelerate your digital transformation journey with advanced analytics and AILearn more -
Experience
Put the needs of employees, customers, and partners at the heart of your digital transformation strategyLearn more -
Technology services
We help clients develop a lean digital core, integrate and modernize applications, and accelerate their cloud journeyLearn more -
Customer care
Attract and retain customers with empathetic, insight-driven careLearn more -
Finance and accounting
Finance and accounting solutions that realize profitable growth, build resilience, mitigate risk, and fuel innovationLearn more -
Sales and commercial
We build future-ready sales and commercial operations that delight customers, boost revenue, and improve marginsLearn more -
Trust and safety
Discover how our trust and safety operation models combine content moderation expertise with AI to enhance user safety and experience.Learn more