Deliver experiences that inform, engage, and entertain your audience
Communications, media, and entertainment companies face rapid changes across technology, regulation, and consumer demand. Many are embracing new business models and embedding new technologies to deliver better experiences that build customer loyalty. Genpact's services and solutions fast-track these changes to enable agile operations and sustainable growth.
We help break down data silos and embed third-party data to help guide service design, offerings, and advertising spend.
We help transform the customer experience with self-service options and customer journey mapping.
Our services help forecast cash flows, rethink credit strategies, and improve collections and deductions management.
Why Genpact?
20+ years of experience working with communications, media, and entertainment clients
30+ communications, media, and entertainment clients across the globe
50+ digital transformation engagements
12,000+ dedicated professionals
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