Genpact's services for the media industry
Genpact's services for the media industry encompass digital transformation of finance and accounting operations, enterprise-wide automation, customer care/contact center modernization and optimization, trust and safety for content management and moderation, and royalty rights management.
The report also higlights Cora, Genpact's industry-leading digital transformation platform. This AI-based platform powers our business operations and is integrated with accelerators such as NLP, computer vision, conversational AI, and deep learning to signigicantly improve agility and governance.
Brajesh Jha, Genpact's global head of media publishing, and entertainment adds, "The world of media and entertainment is undergoing a generational shift that has been triggered by the powerful forces of digital transformation. Genpact provides vital professional services to this industry to strengthen their core operations, build for the future, and deliver tangible outcomes along the way. These services are built on our market-leading frameworks that drive process maturity, technology modernization, data-driven insights, and workflow automations."