Supply Chain Management

Minimize disruptions, optimize costs and working capital, and grow revenue and customer loyalty

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Our Approach

1. Genpact brings more than 20 years of consulting experience, technology expertise, and a broad partner network to help clients transform and operate global supply chains.

We have products and solutions that fit your supply chain management needs

Our supply chain management tools and solutions ensure goods are delivered from suppliers to customers in the most efficient way. We tackle supply chain problems that result in loss of business and customer frustrations. Every supply chain organization faces different challenges, and that is why we don’t believe in a one size fits all approach to supply chain management.

I need to predict and manage fluctuations in demand and supply

1 Product & Solution

Supply chain planning

Leading enterprises are customizing their planning processes to make more informed decisions that adjust to variations in demand and better balance the risk of disruption against inventory levels. Our services include demand planning, forecast analytics and modeling, analytics, and trade promotion management and optimization.

I need to avoid fines and impact on costs and availability from missing on-time, in-full deliveries

1 Product & Solution

On-time, in-full management

Our services include root cause assessment, on-time, in-full (OTIF) strategy development, OTIF penalty audits, demand and supply planning, and service level agreement management. Our services and scorecard approach ensure you can set customer and vendor strategies, and offer visibility and coordinated management of inventory levels, order fulfillment, and transportation.

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I need to model and optimize the design of my supply chain

1 Product & Solution

Supply chain design

Balancing flexibility with efficiency is no easy task, especially in today’s world of uncertainty and rapid pace of change. Our services include data engineering, network modeling, and impact analysis on key performance indicators and cost. We conduct network performance analysis and tuning, leveraging a service bureau for on-demand advantages of simulating strategic decisions or events.

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I need to collaborate more closely with my dealers and channels

1 Product & Solution

Connected dealers

Genpact’s connected dealer and service digital platform links all OEM supply chain partners for tighter control over parts and service. This holistic solution integrates dealers into parts planning, manages inventory, connects assets, and delivers great customer service. Genpact can deliver transformation services as well as operating centers, and the digital platform and assets to enable the new strategy and processes.

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I need to improve the availability of spare parts, while lowering inventory and costs

1 Product & Solution

Parts management as-a-service

Our parts management-as-a-service solution includes service strategy modeling, network design, and technology implementation. We have over 70 operating centers around the world to deliver performance analytics, system tuning, parts planning, parts sourcing, and order and delivery management operations against service level agreements and coordinated field service.

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Find answers to your business needs.

Search our products and solutions to find the right supply chain management solutions for product OEMs, distributors, and retailers.

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1. Procurement and Supply Chain
2. Order Management
3. Consumer Goods