Genpact named a leader in ISG’s supply chain services report

The report highlights our robust supply chain consulting services to enable a seamless supply chain transformation experience. Key differentiators include transformational change management services and a focus on experience, data, speed, and sustainability of change adoption.

Our customer-centricity and transformation tools and approaches – including maturity assessment, data governance structure, capability gap analysis, and transformation road map – speed up vision to value for customers.

The report underscores how we use our enabling transformation alignment (ETA) framework to align strategy, processes, and tools for effective planning and execution. And how we harness organically developed tools and intellectual properties for supply chain transformation. These tools include supply chain resilience evaluation, integration, and monitoring; supply chain management (SCM) – data fabric; control tower; inventory planning; and on-time, in-full (OTIF) analyzer.

Our deep expertise in combining operational execution and digital transformation and delivering projects in supply chain planning and forecasting assured Genpact its position in this quadrant.

The report highlights how our new operating model – enabled by technology partnerships and proprietary solutions – focuses on cross-enterprise integration for data-driven decision-making, agility, and resilience. Our expertise in data management, automation, ERP, internet of things (IoT) as a service, and process mining enhances customer experience and decision-making.

Genpact's data analytics services include control tower as a service and SCM analytics as a service, ensuring compliance, risk resilience, and cognitive sourcing. We bring in best-of-breed technologies and develop fit-for-purpose processes integrated with predictive analytics to deliver measurable impact.