What is RPA? Robotic process automation (RPA) and RPA software are designed to identify, assess, and reimagine your business processes to provide a framework for productivity and growth. Let us help you uncover the highest possible ROI from RPA.

Our center of excellence (CoE) enables you to implement your automation roadmap by building, managing, and scaling your new digital workforce across your enterprise. Element Fleet Management is one of the many companies we've supported on this journey.

With our deep business process automation engineering knowledge, operations, and industry expertise, we drive returns in a way others can't. Our partners include RPA-industry leaders such as Automation Anywhere, Blue Prism, and UiPath.

Genpact Cora, our AI-based, digital business platform, incorporates our deep industry expertise to accelerate digital transformation.

100

million transactions automated

40%

increase in efficiency

$325+

million in annual savings

We have products and solutions that fit your needs

Every organization in our digital-first world must seize the opportunity to apply robotic automation tools to business processes. Genpact has many robotic automation tools, products, and solutions that help organizations automate processes with RPA software programs. Genpact leverages the power of Cora, our artificial intelligence (AI)-based platform, for digital transformation and offers process automation engineering services tailored to your industry.

I want to deploy automation at scale.

2 Products & Solutions

Bot development and support

We offer a build-operate-transfer model for bot deployment and support – tailored for each client's needs – and utilize an agile, pod-based development process to rapidly deploy your bots. Our ongoing support services use our proven model for optimal time zone and geography support coverage as well as service-level agreement tracking and issue resolution.

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IT readiness for RPA

Our deep domain and RPA expertise maximizes your ROI on RPA programs and supports you on your path to automation. Learn how we boost business results across customer satisfaction, top-line growth, and margins.

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I want a practical roadmap for automation.

4 Products & Solutions

Consulting and CoE Services

We help you go from RPA pilot to enterprise scale on your journey to automation. Our assessments identify the business processes that will give you the highest ROI. We also help establish world-class centers of excellence (CoE) by assessing your processes and then designing and setting up your infrastructure, pilots, and governance model.

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Automation amplifiers

We have created our own ROI models and tools – ProcIndex, Intelligent Automation Index, heatmaps, and preconfigured bots – to accelerate RPA deployment, deliver transformational impact, and ease your move from pilot to scale in a rapid and agile manner.

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RPA Training

We offer training to grow your enterprise's understanding of RPA and hone your ability to identify, select, and prioritize processes for automation. Our services include an RPA overview, process analysis, and advanced technical training through online and classroom sessions.

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Risk and change management

Implementing RPA means integrating people and machines. This requires developing a change management process to help your people adapt to a digital workforce. We help get your employees ready to manage and work alongside bots using a thoughtful, nuanced strategy that successfully creates an adaptive workforce and lowers risk.

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