Our assessments deliver the highest ROI for RPA. We identify, assess, and help reimagine your business processes, then give you a business case and roadmap of where to start and how to scale.

Our center of excellence (CoE) enables you to implement your roadmap to automation by building, managing, and scaling your new digital workforce across your enterprise.

With our deep business process, operations, and industry expertise, we drive returns in a way others can't. Our partners include RPA-industry leaders, Automation Anywhere, Blue Prism, and UiPath.

100

million transactions automated

+40%

increase in efficiency

$325+

million in annual savings

We have products and solutions that fit your needs

I want to deploy automation at scale.

5 Products & Solutions

Bot Development and Support

We offer a build-operate-transfer model for bot deployment and support, tailored for each client's needs, and utilize an agile, pod-based development process to rapidly deploy your bots. Our ongoing support services use our proven model for optimal time zone and geography support coverage as well as service level agreement tracking and issue resolution.

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Digital Workforce Governance

A key part of your RPA success will be effectively managing and governing your digital workforce. Our Cora CommandCenter gives you a dashboard and control center to see your bots around the globe across RPA platforms, and provides an orchestration layer for people-bot processing and troubleshooting.

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Genpact Cora

Our AI-based platform, Genpact Cora, powers our digital products and consulting services. Across automation, analytics, and artificial intelligence (AI), Genpact Cora provides you with an holistic, end-to-end approach to digital transformation to help you improve your customer experience.

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Strategic Alliances

Our extensive working experience includes strategic alliances with Automation Anywhere, Blue Prism, and UiPath. Our expertise covers deploying bots in a variety of client environments, automating processes across systems, and scaling your digital workforce across your organization and business units.

Case Study

Our deep domain and RPA expertise maximizes your ROI on RPA programs and helps you on your pathway to automation. Learn how we boost business results on customer satisfaction, top-line growth, and margins.

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I want a practical roadmap for automation.

4 Products & Solutions

Consulting and CoE Services

We help you go from RPA pilot to enterprise scale on your journey to automation. Our assessments identify the business processes that will give you the highest ROI. We also help establish world-class centers of excellence (CoE) by assessing your processes, and then designing and setting up your infrastructure, pilots, and governance model.

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Automation Amplifiers

We have created our own ROI models and tools – ProcIndex, Intelligent Automation Index, Heatmaps, and preconfigured bots – to accelerate RPA deployment, deliver transformational impact, and ease your move from pilot to scale in a rapid and agile manner.

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RPA Training

We offer training to grow your enterprise's understanding of RPA and hone your ability to identify, select, and prioritize processes for automation. Our services include an RPA overview, process analysis, and advanced technical training through online and classroom sessions.

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Risk and Change Management

Implementing RPA means integrating people and machines. This requires developing a new operating DNA through change management to help your people adapt to a digital workforce. We help get your employees ready to manage and work alongside bots using a thoughtful, nuanced strategy that successfully prepares an adaptive workforce and lowers risk.

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Find answers to your business needs.