Intelligent automation and process design: a recipe for success
Having tried to move to a single instance of an ERP in the past, the company knew that it needed a different approach using a scalable system of engagement to centralize and connect its existing financial management systems. This would also pave way for the company to seamlessly transition to a new core finance application.
The first step was to bring together our industry experience and process-design capabilities with the food services company's knowledge of its business to map out a solution focused on end users' needs. We then co-created a finance-automation framework and governance structure to find the right combination of technology solutions that would improve process efficiency, enhance productivity, and make it easy for finance, sales, commercial, and customer teams to exchange information and insights.
We provided a common technology layer across accounts payable (AP), accounts receivable (AR), and record to report (R2R) for three key groups of stakeholders. These intelligent-automation solutions are built on Genpact Cora, our artificial-intelligence-based digital transformation platform.