Mortgage Process Services

Manage the ups and downs of the market with a more flexible origination and servicing model
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Combine people with technology to boost the productivity of your mortgage services and the top line

Provide better origination and servicing processes and greater agility with our mortgage loan processes powered by AI-based platform, Genpact Cora

Grow your business with a more flexible operating model


reduction in cycle time


greater origination productivity


cost reduction

We have products and solutions that fit your needs

I want to make my origination and servicing operations more efficient.

1 Product & Solution

Business process as a service (BPaaS)

Genpact's BPaaS transforms business process outsourcing (BPO) into a more advanced end-to-end operating model. BPaaS differs from traditional BPO in that it provides lenders with technology platforms that multiply the value of process reengineering and often employ “gain share" or “value share" concepts instead of traditional “per FTE" pricing.

I want to improve my loan underwriting process.

1 Product & Solution

Process redesign

We redesign the underwriting process to have a stronger focus on quality and institute more effective training and incentives, which can improve underwriting productivity and build your loan book faster.

Find answers to your business needs.