Unlock business resilience

Overcome uncertainty to adapt and rise

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Emerging from the storm

The world faces a unique, complex challenge that’s disrupting our lives, businesses, and confidence. But it’s the companies that can find their legs within these rough seas that can also emerge stronger.

As your business adopts new ways of working, forecasting demand and performance, and helping customers in their hour of need, it can unlock a new source of resilience. We’ve compiled lessons and insights from across our experts to help you guide your business.

See how the choices you make today will shape tomorrow. And scroll down to filter our content by industry or function.

Building economic resilience

We've identified the five traits of resilient companies and how to adopt them

Read point of view

Business resilience strategy insights

The new rules for trade promotions

Organizations need to adopt continuous, connected, and cognitive trade promotion processes to find growth

Read point of view

Professional resilience in the digital age

Employers must help people upskill and thrive in a world that is in flux

See how

The value of working from home

Cost savings are not the main short-term advantage. Tiger Tyagarajan explores why

Read blog

The virtual world of work

Discover four priorities to focus on to help your business adapt, rise, and thrive

Learn more

Forecasting keeps health workers safe

A leading healthcare company stays ahead of PPE demand with fast, accurate predictions

Read more

Accelerated processes saves lives

By streamlining customer onboarding, we helped a healthcare firm ship ventilators faster

Here's how

Build on our solutions

Solutions for business continuity

From cash optimization to order management, we have solutions that will deliver short-term recovery and long-term contingency planning. These are not new ideas, but tried and tested approaches that have helped companies across industries manage periods of major disruption.

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Conserve cash for business resilience

We help companies rethink actions across receivables, inventory, and payables to improve working capital efficiency. Combining our industry and financial management expertise with digital solutions, we deliver scenario-based cash flow forecasts to boost business resilience.

See how

Rethink FP&A to build resilience

We make FP&A teams more agile, efficient and forward-looking to respond at speed to businesses' needs during a crisis and enhance decision-making.

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Managing customer conversations efficiently

Are your contact centers struggling with demand? Genpact can help manage calls while preparing for future growth.

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About Genpact

Genpact is a global professional services firm that makes business transformation real. We drive digital-led innovation and digitally-enabled intelligent operations for Global Fortune 500 companies. From New York to New Delhi and more than 25 countries in between, we connect every dot, reimagine every process, and reinvent companies’ ways of working.