Unlock business resilience

Overcome uncertainty to adapt and rise

building resilience business with genpact
building resilience business with genpact

Emerging from the storm

We often face unique and complex challenges that disrupt our lives, businesses, and confidence. But it's the companies that can find their legs within these rough seas that can also emerge stronger.

As your business adopts new ways of working, forecasting demand and performance, and helping customers in their hour of need, it can unlock a new source of resilience. We've compiled lessons and insights from across our experts to help you guide your business.

See how the choices you make today will shape tomorrow. And scroll down to filter our content by industry or function.

From recovery to reinvention

There are five trends reshaping the way businesses operate.
READ POINT OF VIEW

Business resilience insights

tout-improving-customer-care-during-a-global-crisis.jpg

Improving customer care during a global crisis

See how a global tech firm went remote in just 24 hours to keep employees safe and customers happy.

READ THE CASE STUDY
tout-the-analytics-innovations-that-can-help-companies-grapple-with-pandemic-driven-changes.jpg

Reinvent collections with predictive analytics

Discover the shift in capital management and how analytics and partnerships are giving firms an edge.

LEARN MORE
tout-special-forces-how-a-liquidity-council-accelerates-cash-flow.jpg

Special forces to boost cash flow

See how a liquidity management task force can help companies accelerate cash flow and build long-term resilience.

READ POINT OF VIEW
tout-the-virtues-of-the-virtual-close.jpg

The virtues of the virtual close

Six steps to deliver an accurate and timely virtual financial close, and build a more resilient organization.

READ ARTICLE
tout-four-priorities-for-leading-in-the-virtual-world-of-work.jpg

The virtual world of work

Discover four priorities to focus on to help your business adapt, rise, and thrive.

LEARN MORE
tout-keeping-health-workers-safe-with-accurate-protective-equipment-predictions.jpg

Forecasting keeps health workers safe

A leading healthcare company stays ahead of PPE demand with fast, accurate predictions

READ MORE

Business resilience insights for your industry or function

Supply chain management

Learn more

Finance and accounting

Learn more

Banking and capital markets

Learn more

Operations

Learn more

Analytics

Learn more

Build on our solutions

Solutions for business continuity

From cash optimization to order management, we have solutions that will deliver short-term recovery and long-term contingency planning. These are not new ideas, but tried and tested approaches that have helped companies across industries manage periods of major disruption.

hero-covid-19-solutions-for-business-resilience.jpg
hero-accelerate-cash-flow-for-a-stronger-future.jpg

Conserve cash for business resilience

We help companies rethink actions across receivables, inventory, and payables to improve working capital efficiency. Combining our industry and financial management expertise with digital solutions, we deliver scenario-based cash flow forecasts to boost business resilience.

Rethink FP&A to build resilience

We make FP&A teams more agile, efficient and forward-looking to respond at speed to businesses' needs during a crisis and enhance decision-making.

hero-build-resilience-with-an-agile-fp-and-a-function.jpg
hero-managing-customer-conversations-efficiently-in-times-of-crisis.jpg

Managing customer conversations efficiently

Are your contact centers struggling with demand? Genpact can help manage calls while preparing for future growth.

About Genpact

Genpact is a global professional services firm that makes business transformation real. We drive digital-led innovation and digitally-enabled intelligent operations for Global Fortune 500 companies. From New York to New Delhi and more than 30 countries in between, we connect every dot, reimagine every process, and reinvent companies’ ways of working.