Human Resource Services

Workforce Analytics

Generating Human Resources Impact

Human resource leaders need clear insight into end-to-end operations to make informed decisions. Genpact Workforce Analytics encompasses HR information services, data modeling, social media analytics, survey analytics, and planning and forecasting. Genpact is one of the largest analytics organizations in the world, deploying our analytical strength in all aspects of HR operations and consulting. Our HR analytics provide clear insights for improving talent acquisition, forecasting demand, and helping our clients design, transform, and run intelligent global human resource operations.


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Genpact's Smart Enterprise Processes (SEPSM) proprietary framework helps our clients reimagine HR operations by integrating effective Systems of EngagementTM, core IT, and Data-to-Action AnalyticsSM. We design, transform, and run advanced operating models for HR Workforce Analytics that generate impact through:

  • Information services that consolidate client data from client legacy systems or by building new platforms to ensure seamless data reporting capabilities
  • Data modeling that works with client data sets, evaluating them to determine the ideal model for operating in various HR work streams
  • Survey analytics that assist clients in designing the ideal survey mechanism, evaluating the results, and making recommendations
  • Planning and forecasting to help our clients build forecasting models for better planning and enhanced productivity
  • Social media analytics that aids social media tracking to shape perception and assists in talent acquisition


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