Banking: The pursuit of better

From wasted moments to the moments that count

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Empowering customers to live their best lives

Banks are critical in both the smallest transactions and biggest milestones. But customers' experiences aren't always smooth sailing.

From cumbersome application processes to inaccessible insights, people can waste precious time when managing their finances.

But Genpact is transforming banking. Our innovation and industry knowledge allows financial institutions to anticipate customer needs, reduce fraud, and deliver seamless experiences, allowing people to focus on what matters most.

We are in the relentless pursuit of a world that works better for people.

Focused on what matters

See how we deliver lasting change

Purpose-driven banking

Purpose helps banks drive profit. Learn how we're applying our purpose to help banks do well and do good.

Read the article

Personal loans get a personal touch

A global bank created exceptional experiences, allowing customers to unlock financial wellbeing.

Read the case study

Consumer banking

Customer experience differentiates the banks at the front of the field. But success relies on reimagining operations end to end with the customer as your North Star. We combine our banking knowledge with advanced technology to help global banks increase customer loyalty and growth.

Find out how

Capital markets

We help financial institutions extend the power of digital all the way through to the middle and back office where it can generate growth, cost efficiency, and business agility.

Learn more

Commercial banking

Genpact enables commercial banks to address their customers' changing needs and transform into a bank of the future. 

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Financial crime risk and compliance

Our team of ex-regulators, industry experts, and data scientists deliver solutions that combat financial crime.

See how

See how our purpose creates a world that works better for people in your industry