Our purpose

Banking: The pursuit of better

From wasted moments to the moments that count

Empowering customers to live their best lives

Banks are critical in both the smallest transactions and biggest milestones. But customers' experiences aren't always smooth sailing.

From cumbersome application processes to inaccessible insights, people can waste precious time when managing their finances.

But Genpact is transforming banking. Our innovation and industry knowledge allows financial institutions to anticipate customer needs, reduce fraud, and deliver seamless experiences, allowing people to focus on what matters most.

We are in the relentless pursuit of a world that works better for people.

Purpose-driven banking

Banking with purpose

Purpose helps banks drive profit. Learn how we're applying our purpose to help banks do well and do good.

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Personal loans get a personal touch

A global bank created exceptional experiences, allowing customers to unlock financial wellbeing.

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Consumer banking

Customer experience differentiates the banks at the front of the field. But success relies on reimagining operations end to end with the customer as your North Star. We combine our banking knowledge with advanced technology to help global banks increase customer loyalty and growth.

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Capital markets

We help financial institutions extend the power of digital all the way through to the middle and back office where it can generate growth, cost efficiency, and business agility.

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