Banking in the age of instinct

From financial services to financial betterment

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How instinctive banks will thrive in the future

Over the past 10 years, banks have faced the financial crisis fallout, regulatory reforms, and the birth of new competitors. What will the next decade bring? To survive and thrive, they must become instinctive banks or face extinction.

Our report explores how three macrotrends will have a major impact on the world and banking. See how banks must connect, predict, and adapt while adopting digital technologies to transform for the future.

Read Genpact’s Banking In the Age of Instinct report

A transformation guide for the future

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Optimized reality: Why banks must meet people where they are

Read the latest blog from our banking and capital markets leader Mark Sullivan

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What should banks focus on in 2020 and beyond?

Find out what financial institutions need to succeed in the next decade

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Evolve into an instinctive enterprise 

Acutely aware. Immediately responsive.

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Banking trends to expect in the next decade

Three global macrotrends are transforming the banking industry. Here's how banks can prepare

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