Genpact's CEO, Tiger Tyagarajan, joins Phil Fersht, CEO of HFS Research, a global business research consultancy, to reflect on the industry evolution seen in the past 18 months.
Their discussion covered:
- The accelerated digital transformation that Genpact and its clients have experienced
- How managed services are shaping the future of work and building business resilience
- The need for talent that can speak the languages of industry, technology, and data